Operations Services Lead: Compliance & Member Support

Premier America Credit Union; Los Angeles (CA); On-site; USD 55,104 - 68,880; Full time

Benefits offered by this job

Competitive pay

Subsidized health care including medical, dental, and vision

Paid Vacation, Holiday, and Sick time

401k Retirement Saving Plan with a 6% employer match

Educational Assistance Program

Job summary

A financial institution seeks an experienced Assistant Manager in Operations Services to supervise staff and ensure optimal performance. Responsibilities include guiding the team on compliance issues, monitoring workflows, and managing member service operations. Ideal candidates will have a minimum of five years of banking experience, with supervisory experience preferred. The position offers competitive pay, benefits including health care and a retirement plan. Join a dynamic team committed to excellence in member service.

Qualifications

• Five years of banking experience required, including three years in operations.
• Two years in a supervisory capacity is necessary.
• Advanced proficiency with Excel for report management.

Responsibilities

• Supervise operations team ensuring performance metrics are met.
• Provide guidance on complex account updates and compliance issues.
• Monitor staff performance and manage workflow deadlines.

Skills

Banking experience

Supervisory skills

Expertise in check operations

Communication skills

Education

College Degree or equivalent work experience

Tools

Excel

Word

Job description

A financial institution seeks an experienced Assistant Manager in Operations Services to supervise staff and ensure optimal performance. Responsibilities include guiding the team on compliance issues, monitoring workflows, and managing member service operations. Ideal candidates will have a minimum of five years of banking experience, with supervisory experience preferred. The position offers competitive pay, benefits including health care and a retirement plan. Join a dynamic team committed to excellence in member service.