Operations Senior Supervisor - NE Texas

McDonald's Restaurants Limited; Sulphur Springs (TX); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discounts

Bonus structure

Job summary

McDonald's Corporation in Northeast Texas seeks a Senior Supervisor – Multi-Unit Operations to oversee seven McDonald's restaurants and lead one Area Supervisor and seven General Managers. This role emphasizes operational excellence, guest satisfaction, and talent development across multiple units.

You will drive standards, coach leaders, monitor KPIs, and partner with ownership to execute long-term growth strategies while residing locally or relocating before start date.

Qualifications

• Experience leading multiple units in a QSR environment.
• Ability to coach and develop area leaders and GMs.
• Strong command of operational data and financial metrics.

Responsibilities

• Provide strategic and hands-on leadership to restaurant-level management teams.
• Drive consistent execution of McDonald's standards across all units.
• Develop, coach, and mentor the Area Supervisor and General Managers.
• Monitor KPIs including sales, profitability, staffing, and guest experience.
• Lead initiatives to improve efficiency, engagement, and community involvement.
• Ensure compliance with policies and local regulations.
• Partner with ownership and executive team on long-term growth.

Skills

Multi-unit leadership

Leadership

Financial acumen

Communication

Problem-solving

Team development

Job description

Job Title: Senior Supervisor – Multi-Unit Operations (Northeast Texas)

Location: Northeast Texas (Must reside locally or be willing to relocate prior to start)

We are seeking a dynamic and results-driven Senior Supervisor to lead operations across 7 McDonald's restaurants in Northeast Texas. This critical leadership role will be responsible for overseeing one Area Supervisor and seven General Managers , ensuring high standards in operational performance, team development, and guest satisfaction.

Key Responsibilities:

• Provide strategic and hands-on leadership to all restaurant-level management teams
• Drive consistent execution of McDonald's operational standards across all units
• Develop, coach, and mentor the Area Supervisor and General Managers to foster growth and improve results
• Monitor key performance indicators (KPIs) including sales, profitability, staffing, and customer experience
• Lead initiatives to improve operational efficiency, employee engagement, and community involvement
• Ensure compliance with corporate policies, procedures, and local regulations
• Partner with ownership and executive team to implement long-term goals and growth strategies

Qualifications:

• Proven success in a multi-unit leadership role (QSR experience highly preferred)
• Strong leadership, team-building, and people development skills
• Excellent communication, organization, and problem-solving abilities
• Financial acumen and ability to interpret operational data and drive results
• Must live in Northeast Texas or be willing to relocate before start date
• (* English/Spanish *) a plus

Benefits:

• Competitive salary and bonus structure
• Health, dental, and vision insurance
• Discounts and other company benefits
• Opportunities within a growing organization If you're passionate about developing people, delivering results, and making a meaningful impact in the restaurant industry, we want to hear from you.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance Work Location: In person

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.