Operations & Sales Support Coordinator

Outsourced Pro Global; United States; Remote; USD 8,900 - 11,000; Full time

Benefits offered by this job

28 days paid time off

HMO coverage

Annual performance incentive

Career growth and development

Job summary

Outsourced Pro Global Limited is sourcing a highly organized Operations & Sales Support Coordinator to back our Sales Optimisation Manager. This role ensures strategists attend training, complete homework, and follow processes with rigorous auditing so managers never chase tasks.

If you thrive on structure, precision, and delivering actionable results, this position offers a clear path for impact and growth within a global outsourcing partner.

Qualifications

• Bachelor’s degree preferred in Business Administration or related field.
• Minimum 2 years of experience in operations or sales support.
• Familiarity with CRM systems, especially HubSpot.
• Comfortable with Google Workspace and proficient in Google Sheets.
• Strong organisational skills and attention to detail.
• Willing to work with Zoom camera ON during the 8-hour shift.
• Willingness to undergo a background check.

Responsibilities

• Attend all daily training sessions and run attendance tracking.
• Follow up with strategists via email/SMS until tasks are completed.
• Collect and organise all strategist homework and maintain trackers.
• Audit Zoom sessions against scripts and processes.
• Audit deals in HubSpot and other systems; flag recurring issues.
• Document issues clearly and ensure accountability across the team.

Skills

Organisational skills

Attention to detail

Accountability

Professional writing

Education

Bachelor’s degree in Business Administration or related field

2 years of experience in operations or sales support

Tools

HubSpot

Google Sheets

Google Workspace

Job description

Benefits:

• Service Fee: ₱50,000 to 60,000 PHP
• Location: Remote – Philippines
• Job Type: Full Time | Day Shift (Sydney, Australia Time Zone)
• 28 days of paid time off per year
• HMO coverage
• Performance-based annual incentive
• Clear path for career growth and development

Essential Requirements:

• Bachelor’s degree in Business Administration or related field preferred
• Minimum 2 years of experience in operations or sales support roles
• Familiarity with CRM systems , especially HubSpot
• Comfortable in working with Google Workspace , especially proficiency in Google Sheets
• Strong organisational skills and attention to detail
• Willing to work with Zoom Camera ON during the 8 hours shift
• Willingness to undergo a background check

About the Role:

We are looking for a highly organised and proactive Operations & Sales Support Coordinator to support our Sales Optimisation Manager. This role ensures that strategists attend training, complete their work, follow processes correctly, and are audited consistently—so the Sales Optimisation Manager never has to chase or check. This is not a typical administrative role. You will enforce execution, maintain operational standards, and ensure accountability across the team. If you thrive on structure, precision, and making things happen, this role is for you.

Key Responsibilities

Daily Training & Compliance

• Attend all daily training sessions.
• Run roll call and track attendance.
• Track homework submission and completion.
• Follow up with strategists via email and SMS until tasks are fully completed.

Homework Management

• Collect and organise all strategist homework.
• Maintain a daily tracker of submitted, outstanding, and overdue tasks.
• Proactively follow up with strategists who fall behind.

Training Recording & File Management

• Download daily Zoom training recordings.
• Correctly name, organise, and upload recordings to Google Drive.
• Ensure all files and links are accurate and accessible.

Session Verification & Audits

• Confirm strategists start sessions on time and follow protocols.
• Audit Zoom sales sessions against scripts and internal processes.
• Record outcomes, flag breaches, and identify process gaps.

Deal & Process Oversight

• Audit deals in HubSpot and other systems.
• Categorise deals (Pass / Fail – Yellow Card / Fail – Red Card).
• Document issues clearly and flag recurring problems.

Required Skills & Traits

• Highly organised and process-driven.
• Comfortable chasing and holding people accountable.
• Independent, self-directed, and reliable.
• Strong attention to detail and follow-through.
• Professional communication skills, especially in writing.

Nice to Have

• Experience using HubSpot or similar CRM systems.
• Experience managing calendars and Zoom sessions.

Why This Role is Critical

Your work ensures:

• Strategists attend training and complete homework on time.
• Files, recordings, and processes are organised and accurate.
• Priorities stay aligned, and execution runs smoothly through highly organised and proactive support focused on performance and accountability across the Property Strategist team.

This role is ideal for someone who loves structure, thrives on execution, and enjoys keeping teams accountable.

Technical Requirements:

• Windows 11 operating system or MacOS 13+
• 256GB Storage space - minimum
• 8-16GB RAM - minimum
• Dual Core CPU - minimum
• Camera: HD Webcam (720p)
• Headset: Noise-canceling (preferably)
• Internet Speed: 50 Mbps - minimum

About Us

Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation.

At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real.

Curious about life at OPG?

Follow us on Facebook, Instagram, TikTok and LinkedIn for a peek into our culture, team moments, and what makes OPG a great place to work.