Operations & Sales Support Associate (Infrastructure Industry)

American-Underground-Supply-LL; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Life insurance

Mentorship and skill development

Advancement opportunities

Job summary

American Underground Supply (AUS) is looking for an entry-level team member to gain hands-on experience in wholesale distribution. You will greet customers, assist with purchases, and learn AUS’s inventory of pipe, valves, fittings, tools, and waterworks products.

No prior retail or waterworks experience required — we’ll train you. This role emphasizes strong communication, organization, and teamwork in a fast-paced, in-person environment at our Omaha location.

Qualifications

• Associate's or Bachelor's degree required.
• Experience working in a wholesale distribution or warehouse environment preferred.
• Experience safely operating a forklift is preferred.
• No prior retail or waterworks experience required — we’ll train you.

Responsibilities

• Customer Support — greet customers and guide purchases.
• Sales Transactions — process orders accurately using our POS.
• Product Knowledge — learn AUS inventory of pipe, valves, fittings, tools.
• Inventory Support — restock and organize materials.
• Retail Math — assist with pricing, discounts, and stock calculations.
• Operational Excellence — support daily store operations.
• Problem Solving — resolve issues quickly and professionally.
• Store Presentation — maintain a clean, welcoming environment.
• Multitasking — balance customer interactions with tasks in a fast-paced setting.

Skills

Strong communicators

Organized multitaskers

Team players

Recent grads

Education

Associate's or Bachelor's degree

Job description

Description

Kickstart your career with a company powering critical infrastructure across the Midwest.

American Underground Supply (AUS) is a woman-owned, independent, and fast-growing waterworks distributor serving municipalities, utility contractors, and major infrastructure projects. If you’re a recent graduate eager to build real-world business, operations, and customer-facing skills, this role gives you hands‑on experience inside a company known for expert problem-solving, cutting-edge technology, and unmatched responsiveness.

What You’ll Do

• Customer Support — Greet customers, answer questions, and guide them through purchases
• Sales Transactions — Process orders accurately using our point-of-sale system
• Product Knowledge — Learn about AUS’s extensive inventory of pipe, valves, fittings, tools, and waterworks products
• Inventory Support — Help maintain one of the Midwest’s most comprehensive inventories, including restocking and organizing materials
• Retail Math — Assist with pricing, discounts, and stock calculations
• Operational Excellence — Support daily store operations that keep contractors and municipalities project-ready
• Problem Solving — Work with customers to resolve issues quickly and professionally
• Store Presentation — Maintain a clean, organized, and welcoming environment
• Multitasking — Balance customer interactions with operational tasks in a fast‑paced setting

Why This Role Is Different

AUS isn’t a typical wholesale environment — you’ll be supporting customers who build and maintain the infrastructure communities rely on:

• Water systems
• Stormwater management
• Wastewater treatment
• Residential and commercial development
• Data centers and large-scale facilities

You’ll gain exposure to real project workflows, industry-leading manufacturers, and experienced professionals who have spent decades in waterworks and underground infrastructure. AUS’s culture is built on referrals, relationships, and service, giving you a front‑row seat to how strong customer partnerships are built.

Who Thrives Here

• Recent grads who want hands‑on business and operations experience
• Strong communicators who enjoy helping people
• Organized multitaskers who like fast‑paced environments
• Team players with a positive, professional attitude
• Anyone excited to learn an industry with long-term career paths

No prior retail or waterworks experience required — we’ll train you.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Life insurance
• Skill development and mentorship
• Opportunities for advancement in operations, sales, logistics, or leadership

Work Location

In person

Requirements

• Associate's or Bachelor's degree required
• Experience working in a wholesale distribution or warehouse environment preferred
• Experience safely operating a forklift is preferred