Launchpad: Customer-Facing Ops & Sales Support

American Underground Supply; Omaha (NE); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Life insurance

Mentorship program

Advancement opportunities

Job summary

American Underground Supply in Omaha, NE, is seeking an entry-level Associate to support customers and learn the waterworks distribution business. You will greet customers, process orders, and learn product knowledge across pipe, valves, fittings, tools, and related inventory.

We offer hands-on training, a fast-paced environment, and opportunities for growth in operations, sales, or leadership. Prior wholesale or forklift experience is a plus, but not required for all candidates.

Qualifications

• Associate's or Bachelor's degree required.
• Wholesale distribution or warehouse experience preferred.
• Forklift experience preferred.

Responsibilities

• Customer Support — greet customers, answer questions, guide purchases.
• Sales Transactions — process orders accurately using POS system.
• Product Knowledge — learn AUS’s inventory of pipe, valves, fittings, tools.
• Inventory Support — maintain one of the Midwest’s most comprehensive inventories.
• Retail Math — assist with pricing, discounts, and stock calculations.
• Operational Excellence — support daily store operations.
• Problem Solving — resolve issues quickly and professionally.
• Store Presentation — maintain a clean, welcoming environment.
• Multitasking — balance customer interactions with operational tasks.

Skills

Customer service

Communication

Teamwork

Education

Associate's or Bachelor's degree

Tools

Forklift operation

Job description

American Underground Supply in Omaha, NE, is seeking an entry-level Associate to support customers and learn the waterworks distribution business. You will greet customers, process orders, and learn product knowledge across pipe, valves, fittings, tools, and related inventory.

We offer hands-on training, a fast-paced environment, and opportunities for growth in operations, sales, or leadership. Prior wholesale or forklift experience is a plus, but not required for all candidates.