Operations Risk & Controls Analyst (RCSA)

Texas Capital Bank; Richardson, Northern (TX, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Wellness program

401K match

PTO and holidays

Job summary

Texas Capital Bank is seeking an Operations Associate to join the Business Control Office (BCO) in Richardson, TX. You will help implement risk and control activities, oversee RCSAs, support Issues and Complaints Management, and partner with 2LOD, Audit, Compliance, and ERM to strengthen risk governance.

The role requires 3+ years in enterprise risk and banking, a Bachelor's degree, strong communication, and detail orientation.

Qualifications

• 3+ years of prior experience with RCSAs and Enterprise Risk in a banking environment.
• Bachelor's degree, or equivalent work experience/certification.
• Experience identifying risks and controls in processes and performing risk and control self-assessments.
• Strong MS Excel and MS PowerPoint knowledge is required.

Responsibilities

• Oversee completion and maintenance of Risk and Controls Self Assessments (RCSAs) across enterprise operations.
• Support Line of Business (LOB) teams in assessing operational risks and performing control rationalization activities.
• Guide assessment of control environment and determining effective risk mitigation or identification of gaps.
• Facilitate workshops and collaborate with internal stakeholders including 2LOD, Audit, Compliance, and Enterprise Risk Management.
• Maintain risk and control data within source systems to ensure accuracy and compliance.
• Review policies and procedures to document process maps, risks, and controls, KPIs/KRIs, and/or guide analysts in this activity.
• Identify, assess, and document risks and controls as part of change management activities, ensuring alignment with enterprise standards for project and technology releases, issue remediation, audit findings, and new product or service implementations.
• Conduct / oversee meetings with clear objectives, outcomes, and follow-up items.
• Document and maintain the company-wide risk and controls framework.
• Prepare presentations and reporting for senior leadership.
• Assist with Issues and Complaint Management Program -helping with issue documentation and resolution.
• Communicate findings and recommendations to stakeholders.
• Execute tasks assigned by leadership and contribute to team objectives.

Skills

RCSA experience

Enterprise Risk

Banking operations

Communication skills

Time management

Education

Bachelor's degree

Tools

MS Excel

PowerPoint

Job description

Texas Capital Bank is seeking an Operations Associate to join the Business Control Office (BCO) in Richardson, TX. You will help implement risk and control activities, oversee RCSAs, support Issues and Complaints Management, and partner with 2LOD, Audit, Compliance, and ERM to strengthen risk governance.

The role requires 3+ years in enterprise risk and banking, a Bachelor's degree, strong communication, and detail orientation.