Operations Restaurant Manager - Mother Wolf Miami

Mother Wolf Miami; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Mother Wolf Miami is seeking an experienced Operations Restaurant Manager to oversee all front of house activities in our fine dining environment. You will ensure consistent hospitality, supervise the FOH team, and align service with brand standards while delivering an exceptional guest experience.

The role requires at least three years of management, a current food handler card, strong financial and interpersonal skills, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Minimum 3 years of restaurant management in fine dining.
• Current food handler card.
• Proficient with computers, including Microsoft Office and POS systems.
• Strong interpersonal skills and financial acumen.
• Excellent written and verbal communication.
• Ability to multi-task in a fast-paced environment.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Ensure guest service and hospitality standards with staff through steps of service.
• Train and communicate brand clarity on menu, wine, and beverages.
• Hire and engage team, optimize staffing and morale.
• Monitor performance with coaching, counseling and disciplinary actions.
• Maintain health, safety, sanitation, and regulatory compliance.
• Collaborate with General Manager on financial goals and operations.
• Handle daily front of house operations and guest relations.

Skills

Restaurant management

Fine dining

Interpersonal skills

Financial acumen

Analytical skills

Written and verbal communication

Self-motivated

Flexibility schedule

Tools

POS technology

Microsoft Office

Email

Job description

About usMother Wolf honors Rome’s mythological origin story of Remus, Romulus and the Lupa Capitolina. With Rome as the singular inspiration for Mother Wolf, Chef Evan Funke’s rich and soulful cooking echoes themes of shepherds, popes, farmers and artisans with wafer-thin wood fired pizzas, hyper-seasonal antipasti and the exceptional pastas for which Funke is renowned. Many of the Roman classics are featured – Carbonara, all’Amatriciana, alla Gricia, al Burro, Arrabbiata and more.Position SummaryOperations Restaurant Managers are responsible for managing all front of house operations with particular interest paid to the supervision of the front of house employees. They ensure our steps of service are being executed properly, and the overall experience is positive for our internal and external guests.Daily ResponsibilitiesEnsures great guest service and delivery of hospitality standards by holding team accountable to steps of service, maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards.Trains and conveys brand clarity through menu, wine, and beverage knowledge.Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement and maintaining appropriate staffing levels per business needs.Monitors staff performance through ongoing team and individual feedback through evaluation, coaching, counseling, and progressive discipline.Maintains healthy relationship with resort leadership.Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards and client requirements.Engages in the financial goals of the operation with support from the General Manager.Exceeds health department guidelines while maintaining a clean work environment.All other duties as assigned.Physical RequirementsMust be able to stand, walk, lift, and bend for extended periods of time.Must be able to bend and lift up to 40 lbs.Role may include job duties or tasks requiring repetitive motions.Exposure to hot kitchen elements or cleaning materials.Skills/ExperienceAt least three (3) years of restaurant management experience in a fine dining restaurant is required.Current food handler card.Proficient with computers, including Microsoft Products, email, POS technology.Strong interpersonal skills and financial acumen.Ability to think proactively and creatively, have decision making and analytical skills and be effective in written and verbal communication.Must be self-motivated with the ability to thrive in a fast-paced environment, effectively multi-task, and drive results.Ability to work a flexible schedule including evenings, weekends, and holidays when required.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.