Operations Representative

Schneider National; Green Bay (WI); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid life insurance

401(k) savings plan with company match

Paid time off and paid holidays

Results-based incentive pay program

Tuition reimbursement

See full list of operations benefits

Job summary

Schneider National in Green Bay is seeking an Operations Representative to collaborate with owner-operators and ensure customer expectations are met through daily operational processes and effective liaison between drivers and internal teams.

You will build positive relationships, resolve issues across departments and vendors, and help optimize plans using planning tools to match capacity with delivery needs.

Qualifications

• High School diploma or GED required.
• Proficient in Microsoft systems.
• Strong problem solving and communication skills.
• Outstanding project management skills.

Responsibilities

• Establish, develop and maintain positive working relationships with owner-operators.
• Resolve problems involving customer service, internal departments and external vendors.
• Identify areas of improvement with owner-operators and communicate those opportunities.
• Match available capacity to customer delivery needs.
• Use planning processes and decision-making tools to develop optimal plans.

Skills

Problem solving

Communication

Project management

Education

High School diploma or GED

Tools

Microsoft systems

Job description

Job overview:

Schneider is seeking an Operations Representative in Green Bay to work with owner-operators to ensure customer expectations are met. The Operations Representative will execute daily operational processes that ensure high-quality service is delivered and act as a liaison between owner-operators and internal departments.

Responsibilities:

• Establish, develop and maintain positive working relationships with owner-operators.
• Resolve problems involving customer service, internal departments and external vendors.
• Identify areas of improvement with owner-operators and communicate those opportunities.
• Match available capacity to customer delivery needs.
• Use planning processes and decision-making tools to develop optimal plans.

Skills and qualifications:

• High School diploma or GED.
• Proficient in Microsoft systems.
• Strong problem solving and communication skills.
• Outstanding project management skills.

Pay and benefits:

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of operations benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.