Rail Operations Specialist

Schneider; Green Bay (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) match

Paid time off

Incentive pay

Tuition reimbursement

Job summary

Schneider in Green Bay, WI is seeking a Rail Operations Specialist to serve as the link between Schneider and railroads to resolve service issues and ensure data accuracy. This on-site role requires monitoring orders and communicating changes using Schneider and railroads’ tools.

You will collaborate with Operations and Customer Service teams, manage railroad waybills, and build strong relationships with rail partners while assessing on-time performance and identifying process improvements to

Qualifications

• High school diploma or GED.
• At least 2 years of related experience.
• Strong written and verbal communication skills.
• Excellent problem-solving abilities.

Responsibilities

• Track and update orders using Schneider and railroads' tools.
• Provide timely, accurate information to Operations and Customer Service teams.
• Manage railroad waybill responsibilities accurately and promptly.
• Answer railroad-related questions and resolve issues.
• Build and maintain strong rail partner relationships.
• Assess on-time performance and escalate issues.
• Recommend process improvements and implement solutions.
• Maintain and update transit schedules.

Skills

Communication skills

Problem-solving

2+ years experience

Education

High school diploma or GED

Job description

Work Model:

On-Site

Location:

Green Bay, WI, USA

Shift:

First shift

Job Level

Individual Contributor

Schedule:

Full time; Monday-Friday, 6:00 a.m.-2:00 p.m.

Job Overview

Schneider is seeking a Rail Operations Specialist in Green Bay to act as the link between Schneider and railroads to resolve service issues and ensure data accuracy. The Rail Operations Specialist will use various technology to monitor orders and communicate changes.

Responsibilities

• Utilize Schneider’s and railroads’ tools and platforms to track and update orders.
• Provide Schneider’s Operations and Customer Service teams with timely and accurate information.
• Handle railroad waybill responsibilities in an accurate and timely manner.
• Act as a resource for railroad-related questions and issues.
• Establish strong business relationships with the railroads.
• Assess on-time service performance and escalate service-related issues.
• Make recommendations for improvements to current processes and implement solutions.
• Maintain and update transit schedules.

Skills And Qualifications

• High school diploma or GED.
• A minimum of 2 years of related experience.
• Strong written and verbal communication skills.
• Strong problem-solving skills.

Pay And Benefits

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of operations benefits .

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.