Operations Recruiter

Zum; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

ZÅ«m is seeking an Operations Recruiter to manage high-volume hourly school bus operations hiring across multiple locations. You will drive efficient recruiting, leverage technology, and ensure a smooth, positive candidate experience.

The ideal candidate has 2+ years in high-volume recruiting, hands-on ATS experience, and a solid understanding of employment laws. This role supports rapid growth with structured processes and data-driven insights.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in high-volume recruiting, preferably for hourly or field-based roles.
• Hands-on experience with applicant tracking systems and online recruiting tools.
• Proven ability to manage multiple requisitions and priorities at once while meeting tight deadlines.
• Strong understanding of employment laws and recruiting best practices.
• Strong communication and relationship-building skills with both candidates and hiring managers.
• Highly organized, detail-oriented, and comfortable working in a metric-driven environment.

Responsibilities

• Own the full recruitment cycle for hourly school bus operations roles across multiple locations simultaneously, from sourcing through offer and pre-hire steps.
• Build and execute high-volume recruiting strategies to meet location staffing goals.
• Partner with location leadership to understand staffing needs, structure and adjusting recruiting plans accordingly.
• Create and optimize job descriptions and postings to attract qualified candidates.
• Use the applicant tracking system and other recruiting tools to post jobs, track candidates, and move them through the process.
• Conduct initial screens to assess work history, availability, and skills, and present qualified candidates to hiring managers.
• Coordinate interviews and other selection activities; manage schedules and follow-up for both candidates and managers.
• Initiate and track pre-employment requirements and communicate status to candidates and managers.
• Organize and participate in hiring events and community outreach.
• Monitor recruiting metrics and share regular updates with operations leaders.
• Maintain a strong talent pipeline for current and future hiring needs.

Skills

High-volume recruiting

Sourcing

Candidate screening

Relationship-building

Communication

Education

Bachelor's degree in HR/Business

Tools

Applicant Tracking System (ATS)

Online recruiting tools

Job description

About ZÅ«m:

ZÅ«m is revolutionizing mass mobility with its Connected Mobility Experience (ZÅ«m CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – ZÅ«m CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on ZÅ«m CMX. Recognized globally for its innovative approach and operational execution, ZÅ«m has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. ZÅ«m is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

Job Summary:

Seeking a dynamic Operations Recruiter to manage highâvolume hiring for hourly school bus operations roles across multiple locations. The ideal candidate will drive efficient recruiting processes, leverage technology, and ensure a smooth, positive candidate experience.

Responsibilities:

• Own the full recruitment cycle for hourly school bus operations roles across multiple locations simultaneously, from sourcing through offer and preâhire steps.
• Build and execute highâvolume recruiting strategies to meet location staffing goals.
• Partner with location leadership to understand staffing needs, structure and adjusting recruiting plans accordingly.
• Create and optimize job descriptions and postings to attract qualified candidates.
• Use the applicant tracking system and other recruiting tools to post jobs, track candidates, and move them through the process.
• Conduct initial screens to assess work history, availability, and skills, and present qualified candidates to hiring managers.
• Coordinate interviews and other selection activities; manage schedules and followâup for both candidates and managers.
• Initiate and track pre-employment requirements and communicate status to candidates and managers.
• Organize and participate in hiring events and community outreach.
• Monitor recruiting metrics and share regular updates with operations leaders.
• Maintain a strong talent pipeline for current and future hiring needs.

Required Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in highâvolume recruiting, preferably for hourly or fieldâbased roles.
• Handsâon experience with applicant tracking systems and online recruiting tools.
• Proven ability to manage multiple requisitions and priorities at once while meeting tight deadlines.
• Strong understanding of employment laws and recruiting best practices.
• Strong communication and relationship-building skills with both candidates and hiring managers
• Highly organized, detail-oriented, and comfortable working in a metric-driven environment.

Preferred Qualifications:

• Professional HR or recruiting certification (e.g., PHR, SHRMâCP).
• Experience recruiting hourly roles in transportation, logistics, or similar operations.
• Familiarity with background screening, MVR review, and other pre-employment processes for driving roles.
• Experience with data analysis and reporting in a recruiting environment.

ZÅ«m Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.