Operations Recruiter

Zūm; Philadelphia (Philadelphia County); On-site; USD 65,000 - 75,000; Full time

Job summary

Zūm is seeking an Operations Recruiter to manage high-volume hiring for hourly school bus operations across multiple locations. You will streamline recruiting processes and ensure a smooth candidate experience. You will partner with location leaders to forecast staffing needs, build pipelines, and optimize job descriptions to attract qualified candidates.

Coordinate interviews and guide candidates through every stage. A Bachelor’s degree and 2+ years in recruiting are required.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in high‑volume recruiting, preferably for hourly or field‑based roles.
• Hands‑on experience with applicant tracking systems and online recruiting tools.
• Proven ability to manage multiple requisitions and priorities at once while meeting tight deadlines.
• Strong understanding of employment laws and recruiting best practices.
• Strong communication and relationship-building skills with both candidates and hiring managers
• Highly organized, detail-oriented, and comfortable working in a metric-driven environment.

Responsibilities

• Own the full recruitment cycle for hourly school bus operations roles across multiple locations simultaneously, from sourcing through offer and pre‑hire steps.
• Build and execute high‑volume recruiting strategies to meet location staffing goals.
• Partner with location leadership to understand staffing needs, structure and adjusting recruiting plans accordingly.
• Create and optimize job descriptions and postings to attract qualified candidates.
• Use the applicant tracking system and other recruiting tools to post jobs, track candidates, and move them through the process.
• Conduct initial screens to assess work history, availability, and skills, and present qualified candidates to hiring managers.
• Coordinate interviews and other selection activities; manage schedules and follow‑up for both candidates and managers.
• Initiate and track pre‑employment requirements and communicate status to candidates and managers.
• Organize and participate in hiring events and community outreach.
• Monitor recruiting metrics and share regular updates with operations leaders.
• Maintain a strong talent pipeline for current and future hiring needs.

Skills

High-volume recruiting

Multi-requisition management

Communication skills

Detail-oriented

Relationship building

Metric-driven

Education

Bachelor's degree in HR, Business Administration, or related field

Tools

Applicant Tracking Systems

Online recruiting tools

Job description

About Zūm

Zūm is revolutionizing mass mobility with its Connected Mobility Experience ( Zūm CMX ™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

Job Summary

Seeking a dynamic Operations Recruiter to manage high‑volume hiring for hourly school bus operations roles across multiple locations. The ideal candidate will drive efficient recruiting processes, leverage technology, and ensure a smooth, positive candidate experience.

Responsibilities

• Own the full recruitment cycle for hourly school bus operations roles across multiple locations simultaneously, from sourcing through offer and pre‑hire steps.
• Build and execute high‑volume recruiting strategies to meet location staffing goals.
• Partner with location leadership to understand staffing needs, structure and adjusting recruiting plans accordingly.
• Create and optimize job descriptions and postings to attract qualified candidates.
• Use the applicant tracking system and other recruiting tools to post jobs, track candidates, and move them through the process.
• Conduct initial screens to assess work history, availability, and skills, and present qualified candidates to hiring managers.
• Coordinate interviews and other selection activities; manage schedules and follow‑up for both candidates and managers.
• Initiate and track pre‑employment requirements and communicate status to candidates and managers.
• Organize and participate in hiring events and community outreach.
• Monitor recruiting metrics and share regular updates with operations leaders.
• Maintain a strong talent pipeline for current and future hiring needs.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 2+ years of experience in high‑volume recruiting, preferably for hourly or field‑based roles.
• Hands‑on experience with applicant tracking systems and online recruiting tools.
• Proven ability to manage multiple requisitions and priorities at once while meeting tight deadlines.
• Strong understanding of employment laws and recruiting best practices.
• Strong communication and relationship-building skills with both candidates and hiring managers
• Highly organized, detail-oriented, and comfortable working in a metric-driven environment.

Preferred Qualifications

• Professional HR or recruiting certification (e.g., PHR, SHRM‑CP).
• Experience recruiting hourly roles in transportation, logistics, or similar operations.
• Familiarity with background screening, MVR review, and other pre‑employment processes for driving roles.
• Experience with data analysis and reporting in a recruiting environment.

$65,000 - $75,000 a year

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.