Operations Reconciliation Specialist I

Opportunities at Towne; Suffolk (VA); On-site; USD 43,000 - 52,000; Full time

Job summary

TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members.

We are seeking a Operations Reconcilement Representative I that will be responsible for performing daily and monthly Operations related general ledger reconcilements and researching and clearing outages in a timely manner while providing exquisite customer service to both internal and external members.

Qualifications

• Previous experience in a financial or accounting environment.
• Exquisite member service skills in person, on the telephone, and through email.
• Must be able to work independently, use logic and judgement to make appropriate decisions, and work well under pressure to meet deadlines.
• Proficiency in Excel, Outlook and Microsoft Office Products.

Responsibilities

• Compiling all daily reports from various internal sources
• Using program tools along with research to reconcile all loan general ledger accounts daily
• Perform research and follow‑up to ensure outstanding entries are cleared in a timely manner
• Perform training and provide guidance to all bank employees to assist with proper entry of transactions
• Note any concerns, errors, or unusual activity to management
• Obeys all applicable federal laws, rules, and regulations relating to AML including BSA
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification

Skills

Member service

Independence

Excel

Outlook

Office suite

Education

Accounting knowledge

Tools

FIS Insight Core System

Job description

TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members.

We are seeking a Operations Reconcilement Representative I that will be responsible for performing daily and monthly Operations related general ledger reconcilements and researching and clearing outages in a timely manner while providing exquisite customer service to both internal and external members.