Operations Reconcilement Representative I

TowneBank; Suffolk (VA); On-site; USD 43,000 - 52,000; Full time

Job summary

TowneBank is a relationship and friendship driven local bank focused on values that foster belonging and financial well‑being among our members. We seek an Operations Reconcilement Representative I to perform daily/monthly reconciliations and research outages while delivering exquisite service to internal and external members.

The role includes reconciling loan GL accounts, training staff, and escalating any concerns to management. Compliance with AML/BSA rules is required.

Qualifications

• Previous experience in a financial or accounting environment.
• Exquisite member service skills in person, on the telephone, and through email.
• Ability to work independently, use logic and judgement, and meet deadlines.
• Proficiency in Excel, Outlook and Microsoft Office Products.

Responsibilities

• Compile all daily reports from various internal sources.
• Reconcile all loan general ledger accounts daily.
• Research and clear outstanding entries timely.
• Train and provide guidance to bank employees for proper transaction entry.
• Note concerns, errors, or unusual activity to management.
• Adhere to AML/BSA regulations.

Skills

Financial experience

Exquisite member service

Independent/work under pressure

Analytical mindset

Education

Business/Finance/Accounting emphasis

Tools

Excel

Outlook

Microsoft Office

Job description

Operations Reconcilement Representative I

Job Category: Clerical Office/Admin

Requisition Number: OPERA008757

Full-Time

On-site

Locations

Showing 1 location

Description

TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members. We are seeking a Operations Reconcilement Representative I that will be responsible for performing daily and monthly Operations related general ledger reconcilements and researching and clearing outages in a timely manner while providing exquisite customer service to both internal and external members.

The good‑faith compensation range for this role is expected to be $42,500 - $52,000, based on the role, market, internal equity, and candidate qualifications.

• Compiling all daily reports from various internal sources
• Using program tools along with research to reconcile all loan general ledger accounts daily.
• Perform research and follow‑up to ensure outstanding entries are cleared in a timely manner.
• Perform training and provide guidance to all bank employees to assist with proper entry of transactions.
• Note any concerns, errors, or unusual activity to management.
• Obeys all applicable federal laws, rules, and regulations relating to Anti‑Money Laundering (AML) including the Bank Secrecy Act (BSA)
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

Minimum Required Skills & Competencies

• Previous experience in a financial or accounting environment
• Exquisite member service skills in person, on the telephone, and through email.
• Must be able to work independently, use logic and judgement to make appropriate decisions, and work well under pressure to meet deadlines.
• Proficiency in Excel, Outlook and Microsoft Office Products

Desired Skills & Competencies

• Education with an emphasis in Business, Finance, or Accounting
• Previous work experience in banking or account reconcilement.
• Working knowledge of FIS Insight Core System helpful.
• Experience in various banking lines of business (Loans, Deposits, ACH, etc)

Physical Requirements

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 20 pounds of force occasionally, use your arms and legs, and sit most of the time.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.