Operations Quality Assurance Manager – Compliance & Risk

Airwallex; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Airwallex is seeking an Operations Quality Assurance Manager to align regulatory obligations and risk standards across Compliance, Risk, Product and Operations. You will build and lead a robust QA framework and drive remediation with data-driven insights.

You will manage a small QA team, design comprehensive QA programs, and deliver high-quality reports to senior leadership in a fast-growing global payments company.

Qualifications

• Bachelor’s degree in business or related fields.
• 5+ years in financial services, fintech, or consulting.
• AML/CTF regulations knowledge or risk controls.
• Fluency in Mandarin and English.
• QA, auditing or risk assessments experience is a plus.

Responsibilities

• Lead a small team of QA analysts across domains.
• Design and enhance QA programs for operations.
• Deliver QA reports and track remediation to closure.
• Identify risks and propose improvements.
• Communicate outcomes to stakeholders and leadership.
• Support global projects with data-driven insights.

Skills

QA testing

Compliance expertise

Risk controls

Data analytics (SQL/Looker)

Communication skills

Education

Bachelor’s degree in Accounting, Finance, Economics, Business Management, Statistics and Mathematics, Law or related disciplines

Job description

Airwallex is seeking an Operations Quality Assurance Manager to align regulatory obligations and risk standards across Compliance, Risk, Product and Operations. You will build and lead a robust QA framework and drive remediation with data-driven insights.

You will manage a small QA team, design comprehensive QA programs, and deliver high-quality reports to senior leadership in a fast-growing global payments company.