Operations, Projects, & Education Consultant

nc; North Carolina; Hybrid; USD 64,000 - 112,000; Full time

Benefits offered by this job

Health Insurance options

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation, Sick, and Community 
服务

Paid Parental Leave

Job summary

The NC Department of Adult Correction is seeking an Agency HR Consultant III (NS) to lead cross‑program HR projects, analyze data, and improve benefits, timekeeping, and leave processes. The role operates with a high level of independence and serves as a consultant to supervisors and managers across central office and field operations.

Responsibilities include developing charters, dashboards, and executive summaries, coordinating monthly statewide Connect and Learn sessions, and partnering with

Qualifications

• Demonstrated experience leading enterprise HR projects, system implementations, or modernization initiatives within large or geographically dispersed organizations.
• Documented experience administering employee benefits, leave programs (e.g., FMLA, shared leave, military), or time-reporting workflows using established policies or regulatory frameworks.
• Proven experience using HRIS reporting tools, spreadsheet applications, or similar software to analyze workforce metrics, aggregate datasets, or develop dashboards for leadership review.
• Demonstrated experience developing instructional materials or job aids, such as SOPs, training modules, or facilitator guides, and delivering live virtual or in-person training.
• Proven experience consulting with supervisors or managers to design position descriptions, evaluate job duties, or establish measurable performance goals such as SMART objectives.

Responsibilities

• Lead project planning and operational rollouts for system implementations, workflow modernizations, and section‑wide change initiatives.
• Develop project charters, timelines, task assignments, and reporting tools to monitor execution and resolve implementation barriers.
• Build, maintain, and analyze recurring and ad‑hoc data reports using HRIS and time‑tracking systems to assess trends and program effectiveness.
• Create dashboards, visual summaries, and executive‑level reports to support data‑driven decision‑making.
• Coordinate and facilitate monthly statewide Connect and Learn sessions for supervisors, facility HR liaisons, and staff.
• Partner with agency training personnel to design instructional curricula, digital user tools, job aids, and SOPs.
• Lead workplace culture improvement efforts through streamlined communication, benefits navigation support, and user‑focused process enhancements.
• Consult with supervisors to develop clear position descriptions and measurable SMART performance expectations, while supervising daily work of an HR Technician I.

Skills

Enterprise HR projects

HRIS reporting tools

Dashboard development

Instructional materials

SMART objectives

Supervisors consulting

Tools

HRIS

Time-tracking systems

Excel/Spreadsheet

Job description

Agency Adult Correction Division Human Resources Job Classification Title Agency HR Consultant III (NS) Position Number 60071727 Grade NC18

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

The Operations, Projects, & Education Consultant supports the Department of Adult Correction by leading section‑wide projects, analyzing cross‑program data, developing instructional materials, and improving operational workflows within Benefits, Time, Insurance, and Leave. The role operates with a high level of independence and serves as a consultant to supervisors and managers, providing expertise in performance planning, position design, system implementations, and employee engagement across both central office and field operations.

Key Duties Include:

• Lead project planning and operational rollouts for system implementations, workflow modernizations, and section‑wide change initiatives.
• Develop project charters, timelines, task assignments, and reporting tools to monitor execution and resolve implementation barriers.
• Build, maintain, and analyze recurring and ad‑hoc data reports using HRIS and time‑tracking systems to assess trends and program effectiveness.
• Create dashboards, visual summaries, and executive‑level reports to support data‑driven decision‑making.
• Coordinate and facilitate monthly statewide Connect and Learn sessions for supervisors, facility HR liaisons, and staff.
• Partner with agency training personnel to design instructional curricula, digital user tools, job aids, and SOPs.
• Lead workplace culture improvement efforts through streamlined communication, benefits navigation support, and user‑focused process enhancements.
• Consult with supervisors to develop clear position descriptions and measurable SMART performance expectations, while supervising daily work of an HR Technician I.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: 63,927- 111,871

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

This is an internal posting open only for current North Carolina State Government employees, and eligible State Government Reduction In Force (RIF) candidates from North Carolina State Government, or current temporary employee s.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience leading enterprise HR projects, system implementations, or modernization initiatives within large or geographically dispersed organizations.
• Documented experience administering employee benefits, leave programs (e.g., FMLA, shared leave, military), or time-reporting workflows using established policies or regulatory frameworks.
• Proven experience using HRIS reporting tools, spreadsheet applications, or similar software to analyze workforce metrics, aggregate datasets, or develop dashboards for leadership review.
• Demonstrated experience developing instructional materials or job aids, such as SOPs, training modules, or facilitator guides, and delivering live virtual or in-person training.
• Proven experience consulting with supervisors or managers to design position descriptions, evaluate job duties, or establish measurable performance goals such as SMART objectives.

State Benefits Information:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

About The Division of Human Resources:

The Division of Human Resources provides support and strategic direction for personnel operations within the Department of Adult Correction. This includes recruitment, compensation, classification, employee relations, policy development, benefits, and organizational development. HR ensures compliance with state and federal laws and works to enhance employee engagement and workplace culture.