Operations Program Manager III

Hyve Solutions Corporation; Olive Branch (MS); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid Holidays, Vacation & Sick Days

Tuition Reimbursement

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Mental Health Care

Job summary

Hyve Solutions, a Hyve Solutions division of TD SYNNEX, designs and manufactures server, storage, and networking solutions for large cloud and enterprise customers. The Operations Program Manager III leads end-to-end production execution, aligning demand with factory capacity, material availability, and outbound logistics to protect margins and on-time ship schedules.

You will act as the nerve center between customers, manufacturing lines, supply chain, and freight teams, driving data-driven

Qualifications

• Bachelor's degree or Associate's degree plus 2+ years related experience or Professional Certification plus 3+ years directly related experience.
• Advanced level skills in Microsoft Excel (pivot tables, VLOOKUP, reporting, data analysis).
• Experience using an ERP as well as Smartsheets.
• Operations management experience within the manufacturing industry.
• Knowledge of server products and compute manufacturing.

Responsibilities

• Ensure adherence to Committed Customer Shipping Schedules and SLA requirements, focusing on profitability and new customer diversification.
• Oversee Mass Production execution – capacity planning, material planning, materials builds, due dates, yield goals, issue resolution.

Skills

Microsoft Excel

Education

Bachelor's degree

Associate's degree

Professional Certification

Tools

ERP system

Smartsheets

Job description

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Job Description

At Hyve Solutions, our mission is to empower customers, business partners, and employees to achieve success through shared goals, innovative strategies, and cutting-edge technology solutions. As a leader in data center solutions, we specialize in designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions for the world’s largest Cloud, social media, and Enterprise companies. We pride ourselves on fostering collaboration, driving innovation, and championing thought leadership. Our team is made up of diverse, forward-thinking individuals who challenge the status quo and work closely with some of the world’s most influential companies. Join a team that thrives on excellence in a fast-paced, high-growth technology environment!

Hyve Solutions is part of SYNNEX Corporation, a Fortune 500 company.

About the job

As an Operations Program Manager III, you will own the end-to-end production execution window—aligning customer demand with factory capacity, material availability, and outbound logistics to protect margins and deliver every server order on time. Acting as the nerve center between our customers, manufacturing lines, supply-chain partners, and freight teams, you will turn forecasts into committed ship schedules, dive onto the factory floor to remove roadblocks, and ensure every SLA is met or exceeded. Your focus on data-driven planning, rapid issue resolution, and cost coverage for change orders will safeguard profitability while expanding our customer base. You will report directly to the Supervisor of Program Management.

Responsibilities

You will

• Ensure adherence to Committed Customer Shipping Schedules and SLA requirements. Highly focused on profitability, Increased revenue and new customer diversification.
• Responsible for all activities related to Mass Production execution – capacity planning, material planning, material builds, Customer Need-By-Dates, Yield goals, Issue Resolution/Troubleshooting.
• Responsible for working with the Customer, MFG, and Supply Chain on CTB dates and providing Shipping Commit Schedules based on MFG capacity and Material availability.
• Responsible for executing to the committed shipping schedules. This includes regularly going into the Factory floor for troubleshooting, problem-solving, and escalations to cross-functional team leaders.
• Responsible for working with Customer and Hyve Traffic Team on requirements such as coordinating with Freight Forwarders on required Truck Sizes, White Gloves Services (if required), Security requirements (i.e. truck cannot be un-sealed), Air Shipping, etc. Responsible to coordinate with Customer and Traffic Team/Freight Forwarder for correct Logistics/Delivery window.
• Responsible for monitoring and ensuring that Customer SLA requirements are met such as PO to RTS (Ready to Ship) cycle times, identify any Causes of Delays (CoD), and ensure that any Root Causes and Corrective Actions (RCCA) are properly tracked and implemented cross-functionally at Hyve or with the Customer. This includes working closely with MFG to ensure committed cycle times are met.
• Responsible to track Customer re-work and change order requests and to ensure cost coverage before MCOs are generated.
• VII. Responsible to track Customer sustaining requests such as Sustaining RDT, ACC/ACP qual, etc. and to ensure cost coverage before WOs are generated.

Qualifications

You have

• Bachelor's degree OR Associate's degree plus 2+ years related experience OR Professional Certification plus 3+ years directly related experience.
• Advanced level skills in Microsoft Excel (pivot tables, vlookup, reporting, data analysis).
• Experience using an ERP as well as Smartsheets.
• Operations management experience within the manufacturing industry.
• Knowledge of server products and compute manufacturing.

You are

• An effective communicator (both verbal and written).
• A fast learner and innovative problem solver.
• Process and detail oriented.
• Independent and efficient.
• Proactive.

What’s in it for you

• Benefit
• Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match
• Paid Holidays, Vacation & Sick Days
• Tuition Reimbursement
• Perks at Work
• LEAP Program
• MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.

ABOUT HYVE SOLUTION

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through deep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX). For more information, visit hyvesolutions.com, email [e-mail], or call [phone].

ABOUT TD SYNNEX CORPORATION

TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.