Operations Program Manager

Jones Lang LaSalle Incorporated; Charlotte (NC); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay access

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks a Program Manager to lead facility management and engineering initiatives, aligning them with client strategies and governance practices.

You will oversee scope, schedule and change, communicate with senior stakeholders, and drive transformational activities. Requires 5–7 years in commercial real estate, strong analytical skills, and experience in a fast-paced environment. Location: Remote – Charlotte, NC with JLL.

Qualifications

• Ability to effectively communicate with senior level stakeholders including conflict resolution and negotiation.
• Strong analytical and critical thinking skills including root cause analysis and solution development.
• Outstanding organizational and time management skills.
• Ability to work well in a demanding and fast-paced environment.
• Corporate Real Estate, Facility Management, Engineering experience preferred.
• Minimum of 5-7 years experience in commercial real-estate required.

Responsibilities

• Oversee and coordinate projects related to facility management and engineering.
• Identify and prioritize strategic initiatives aligning with business goals.
• Implement transformation activities driving organizational change.
• Gather and analyze data from multiple sources to inform decisions.
• Translate organizational objectives into actionable plans and tangible results.
• Manage project scope, schedule and change for successful delivery.
• Guide change management and adoption of new processes or systems.

Skills

Stakeholder communication

Analytical thinking

Organizational skills

Time management

Corporate Real Estate experience

Commercial Real Estate experience

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overview:

A Program Manager is accountable for identifying strategic priorities, coordinating overall project direction, and implementing a cohesive set of transformational activities to achieve critical business outcomes. Within each project that they manage, they are responsible for assessing risk to the business, orchestrating clear and timely stakeholder communication, as well as establishing and maintaining robust governance practices throughout the program lifecycle. This program management role will focus on the areas of engineering, facility management, sustainability and project management. The Program Manager will collaborate closely with the Client, Operational & IFM Lead and Senior Leadership Team to detect areas of improvement, align projects with overarching business strategies, and drive initiatives that elevate account performance. The Program Manager combines complex information and coordinates various efforts to turn the organization’s goals into real results, significantly improving business performance.

Summary of Duties/Essential Functions:

• The role will oversee and help to coordinate various projects and initiatives related to facility management and engineering specifically.
• Strategic Planning: Identifying and prioritizing strategic initiatives that align with business goals.
• Transformation Management: Implementing activities that drive significant organizational change and improvement.
• Information Synthesis: Gathering and analyzing complex data from various sources to inform decision-making.
• Goal Realization: Translating organizational objectives into actionable plans and tangible results.
• Project Oversight: effectively manage program parameters inclusive of scope, schedule and change to ensure successful delivery.
• Change Management: Guiding the organization through transformational activities and ensuring adoption of new processes or systems.

Qualifications

• Ability to effectively communicate with senior level stakeholders including conflict resolution and negotiation
• Strong analytical and critical thinking skills including root cause analysis and solution development
• Outstanding organizational and time management skills
• Ability to work well in a demanding and fast-paced environment
• Corporate Real Estate, Facility Management, Engineering experience preferred
• Minimum of 5-7 years experience in commercial real-estate required

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 100,000.00 – 150,000.00 USD per year

Location: Remote –Charlotte, NC

Benefits

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.