Global Program Specialist, Digital Buildings

Jones Lang LaSalle Incorporated; Mountain View (CA); Remote; USD 96,000 - 126,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical/Dental/Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in the United States is seeking a Global Program Specialist focusing on Digital Building Programs to improve efficiency, risk management and project execution. You will manage financials, contracts, and project documentation as a subject matter expert, acting as primary contact for mission-critical program functions.

You will enhance playbooks, coordinate site access, oversee vendor interactions, and contribute to governance, reporting, and continuous improvement

Qualifications

• Bachelor's degree from an accredited college or university is required.
• Equivalent professional certification or extensive related work experience (5+ years) may be considered in lieu of a degree.
• Minimum of 3+ years of progressive experience in program & project management delivery, financial coordination, or construction/technical administration.
• Proven mastery in managing project budgets, invoicing, purchase orders, and complex financial reconciliation within ERP systems (e.g., SAP, Oracle, JD Edwards) and work order systems (e.g., Corrigo).
• Superior organizational and analytical skills with a demonstrated ability to quickly comprehend, analyze, and interpret complex financial or operational documents and solve high-stakes issues with speed and flexibility.
• Excellent written and verbal communication skills, capable of providing efficient, timely, reliable, and courteous service to internal partners, coupled with a high degree of accuracy and commitment to data and document integrity.

Responsibilities

• Finance & Contract Management: primary financial point of contact for the project delivery team; collaborate with client finance teams across the financial life-cycle.
• WO Creation & Management: prepare, issue and monitor vendor work orders.
• Invoice Authorization & Validation: authorize vendor invoices and validate against Task Order scope and PO amounts.
• Contract Management: ensure Top Line Service Management and Regional Project Delivery task orders are current and accessible.
• Partner Integration: liaise with client and internal teams to support programmatic financial & contract management processes.
• Program Coordination & Operations: manage day-to-day program operations, update playbooks, MOPs, training materials, systems and access management.
• Site Coordination & Access: coordinate schedules, site access, and vendor badging.
• Meeting Administration: attend weekly remediation sync calls and vendor calls.
• Strategic Partnership: identify and implement process efficiencies with project teams.
• Adaptable Support: respond to time-sensitive requests to keep focus on client delivery tasks.
• Governance & Reporting: lead or contribute to financial, operational and client-facing reports.
• Project Auditing & Compliance: perform end-to-end project audits and reconciliations; maintain documents for records.
• Single Source of Truth: monitor reporting data sheets for timely updates.
• Continuous Improvement: document and streamline financial/administrative processes.

Skills

Financial coordination

Project/Program management

Invoice & PO management

ERP systems (SAP/Oracle/JD Edwards)

Corrigo work orders

Vendor management

Education

Bachelor's degree or equivalent

Tools

Corrigo

SAP

Oracle

JD Edwards

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

As a Global Program Specialist focusing on Digital Building Programs, you are a critical team member, ensuring our project managers and delivery teams operate with maximum efficiency, financial integrity, and compliance. This role moves beyond task completion to contributing to process enhancements, risk mitigation, and continuous improvement. You will be entrusted with managing financial and documentation segments of technical real estate projects acting as a subject matter expert and primary point of contact for mission-critical program functions. We are looking for an organized, proactive problem-solver and process champion capable of transforming operational support into a strategic advantage for project execution.

Key Responsibilities

• Finance & Contract Management (50%)
  • Financial Oversight: This role will be the primary financial point of contact for the project delivery team, collaborating closely with JLL and client finance teams across the financial life-cycle of the program.
  • WO Creation & Management: Partner with regional project teams to prepare, issue and monitor vendor work orders.
  • Invoice Authorization & Validation: Work with JLL stakeholders to authorize vendor invoices in Corrigo once work completion is confirmed. Lead the final validation of invoices against Task Order scope and PO amounts, exercising high scrutiny to ensure billing accuracy prior to payment release.
  • Contract Management: Ensure Top Line Service Management and Regional Project Delivery task orders are current and accessible to program stakeholders.
  • Partner Integration: Liaison with client and internal teams to support programmatic financial & contract management processes.
• Program Coordination & Operations
  • Program Coordination: Manage day-to-day program operations, including maintaining and enhancing playbooks, MOPs, training materials, systems and group access management.
  • Site Coordination & Access: Notify stakeholders once Work Orders (WOs) are issued, and seamlessly coordinate schedules, site access, and vendor badging.
  • Meeting Administration: Attend weekly Remediation sync calls and weekly vendor calls to manage external partnerships and track project progress.
  • Strategic Partnership: Partner directly with project delivery teams and service lines to identify and implement process efficiencies.
  • Adaptable Support: Respond to planned or unplanned time-sensitive requests, enabling PjMs to maintain focus on high-priority client delivery tasks.
• Governance & Reporting
  • Program Reporting: Lead and/or contribute to financial, operational and client-facing reports.
  • Project Auditing & Compliance: Perform end-to-end project audits, including financial reconciliations and operational reviews, while ensuring all key deliverables and documents are maintained for program records.
  • Single Source of Truth: Monitor project reporting data sheets to ensure timely updates, enabling stakeholders to track progress with high confidence.
  • Continuous Improvement: Proactively document and streamline complex financial and administrative processes, contributing to the evolution of the program’s operational efficiencies.

Qualifications and Skills

• A Bachelor's degree from an accredited college or university is required.
• Equivalent professional certification or extensive related work experience (5+ years) may be considered in lieu of a degree.
• Minimum of 3+ years of progressive experience in program & project management delivery, financial coordination, or construction/technical administration.
• Proven mastery in managing project budgets, invoicing, purchase orders, and complex financial reconciliation within enterprise resource planning (ERP) systems (e.g., SAP, Oracle, JD Edwards) and work order systems (e.g., Corrigo).
• Superior organizational and analytical skills with a demonstrated ability to quickly comprehend, analyze, and interpret complex financial or operational documents and solve high-stakes issues with speed and flexibility.
• Excellent written and verbal communication skills, capable of providing efficient, timely, reliable, and courteous service to internal partners, coupled with a high degree of accuracy and commitment to data and document integrity.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 95,600.00 – 125,770.00 USD per year

Location: Remote –Austin, TX, Chicago, IL, Los Angeles, CA, Mountain View, CA, New York, NY

Personalized benefits that support personal well-being and growth

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

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For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.