Director, PDS Projects

Jones Lang LaSalle Incorporated; San Francisco, Northern (CA, KY); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through#

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a seasoned program manager to support standardized service delivery, improved communication, accountability and prioritization alignment across business units. You will develop, build, and implement playbooks, tools, processes and risk management routines to drive client partnership success.

This remote-capable role oversees 30+ global projects, manages budgets and executive reporting, and leads cross-functional teams to green solutions.

Responsibilities

• Experience in driving change management plans for new services or significantly transforming existing ones.
• Strong interpersonal skills and problem-solving ability.
• Strong organizational skills and capacity to prioritize in a fast-paced environment.
• Hands-on approach with attention to detail and ownership.
• Proven ability to interact with multiple stakeholders and build effective relationships.

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Principal Responsibilities

• Support a purposeful environment to realize standardized and consistent service delivery, enhanced communication, accountability and prioritization alignment, clear roles and responsibilities, alignment across business units, risk mitigation and relationship management.
• Develop, build, and/or implement standardized processes, playbooks, tools, and resources.
• Develop, build, and/or implement methodologies, tools, and processes to manage the client partnership.
• Develop and oversee management routines to manage account performance and performance metrics.
• Take ownership of program specific goals.
• Develop objectives/desired results and work with the team and other managers to achieve completion.
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice.
• Proactively manage programs in accordance with account and client standard processes, procedures, and KPIs to ensure superior customer satisfaction and performance levels.

Program Specific Responsibilities

• Manage, update and report on 30+ global projects and associated project schedules.
• Document and report on schedule changes and associated impacts.
• Manage risk throughout the project lifecycle and provide path to green solutions.
• Document risk, develop risk mitigation plans, and report regularly on risk resolution.
• Provide status updates for monthly executive level reporting.
• Create and manage project specific budgets and approvals.
• Manage high level financial health throughout the project lifecycle.
• Lead weekly deployment calls to gather status updates and progress.
• Support the creation of business requirement documents.

Required Knowledge, Skills, and Abilities

• Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.
• Strong interpersonal skills and problem-solving ability.
• Strong organizational skills and capacity to prioritize and elevate in a complex, fast paced environment.
• Hands on approach, show attention to detail and ownership.
• Proven history of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.
• Excellent verbal/written communication and presentation skills.
• Proven record of providing excellent internal and external customer service.
• Knowledge of standard business and accounting practices.
• Advanced computer skills with emphasis on Smartsheet and possess the ability to analyze data.
• Strong organizational, management, and supervisory skills.
• Experience working on highly regulated projects and/or highly regulated project delivery environments.
• Ability to work on multiple projects at the same time.
• Demonstrated ability to develop successful relationships with and influence customers, both internal and external.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position: 130,000.00 – 170,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: Remote –Sacramento, CA, San Francisco, CA, Seattle, WA

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.