Operations & Process Improvement Specialist

Pitt Ohio; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits including medical,

Paid time off and holidays

Profit sharing

Job summary

PITT OHIO is seeking an Operations Business Specialist at our Pittsburgh, PA location. This role supports terminal personnel, travels to network terminals, and collaborates with IT and operations teams to implement technology-based improvements.

The ideal candidate has an associate degree or equivalent experience, 5+ years in transportation, and strong analytical skills. Excellent communication and MS Office proficiency are required. Flexible hours and travel up to 50% are expected.

Qualifications

• Associate degree or equivalent work experience in LTL Operations, Logistics, or Business Management.
• Minimum of 5 years work experience in the Transportation field - preferably LTL.
• Strong understanding of business processes relating to Operations.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Previous business software testing experience is preferred.
• Strong analytical and problem-solving skills.
• Outstanding time management and organizational skills to meet multiple deadlines.
• Proficient in Microsoft Office software products.
• Persuasive presentation skills.
• Travel up to 50% is required.
• Hours of work must be flexible, including weekends and evenings.

Responsibilities

• Support terminal personnel when issues arise.
• Travel to terminals in the network to fill in when required and/or train new hires on SOPs.
• Collaborate with cross-functional teams to ensure technology-based solutions are implemented and corporate wide improvements are realized.
• Ensure that newly developed solutions or enhanced applications are thoroughly tested, documented, and feedback is provided to IT and partnering Companies.
• Train and mentor staff on new process changes and technology-based initiatives.
• Develop strategies and plans to assure sustainability of improvements.
• Develop and maintain process documentation to support process improvement.
• Monitor and report progress on projects and performance to senior management.
• Identify and recommend improvements to organizational processes and methods.
• Remain flexible to additional responsibilities as required; react to change effectively and handle other essential tasks as assigned.

Skills

Communication

Teamwork

Analytical thinking

Microsoft Office

Education

Associate degree

Tools

Power BI

Job description

PITT OHIO is seeking an Operations Business Specialist at our Pittsburgh, PA location. This role supports terminal personnel, travels to network terminals, and collaborates with IT and operations teams to implement technology-based improvements.

The ideal candidate has an associate degree or equivalent experience, 5+ years in transportation, and strong analytical skills. Excellent communication and MS Office proficiency are required. Flexible hours and travel up to 50% are expected.