Operations Pro: Deposits, Projects & Automation

Arrow Bank NA; City of Glens Falls (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Educational Reimbursement

Retirement Plans including 401(k) and/

Paid vacation, sick time, and holidays

Job summary

Arrow Financial Corporation is seeking an Operations Professional to join our Deposit Services team in Glens Falls, NY. This in-office role focuses on coordinating operations projects, building and maintaining workflows, and supporting RPA initiatives to improve efficiency.

You will work with management on implementations, training, documentation, and reporting while ensuring compliance with applicable laws and company policies; strong collaboration and communication are essential.

Qualifications

• 4 years of banking experience preferred.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint).
• Detail oriented with strong analytical and problem-solving skills.
• Ability to work independently and in a team.

Responsibilities

• Build, maintain and manage workflows.
• Assist with utilization, implementation and maintenance of RPA solutions.
• Assist management with projects, processes, audits and internal controls.
• Provide training and create procedures for internal user departments on new products and services.
• Provide consistent, outstanding customer service anticipating and reacting to internal/external customers needs.
• Assist with supporting applications within operations and coverage on day to day operations as needed; work with vendors, troubleshooting and ticket resolutions.
• Research, prepare and create management reports.
• Formulate and implement strategies and processes to increase efficiencies throughout operations.
• Coordinate data for current and future projects.
• Stay up to date on applicable laws/regulations; ensure compliance with laws/regulations as well as company policies and procedures.

Skills

MS Office

Financial products

Problem solving

Attention to detail

Communication

Education

Banking experience

Tools

RPA

Job description

Arrow Financial Corporation is seeking an Operations Professional to join our Deposit Services team in Glens Falls, NY. This in-office role focuses on coordinating operations projects, building and maintaining workflows, and supporting RPA initiatives to improve efficiency.

You will work with management on implementations, training, documentation, and reporting while ensuring compliance with applicable laws and company policies; strong collaboration and communication are essential.