Operations Planning Area Manager

QVC; Ontario (CA); On-site; CAD 112,000 - 119,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Volunteer hours

Company discounts

Healthcare from day 1 (US)

401(k) and tuition reimbursement

Job summary

QVC Group in Ontario, CA is seeking an Area Manager, Operations Planning to develop staffing schedules for distribution. You will manage onsite specialists and report to Scheduling Manager, shaping base and overtime needs.

You will collaborate with site management and corporate analysts to maximize production throughput and ensure accurate staffing forecasts. A Bachelor’s degree and Excel proficiency are required; relocation is not offered.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Analytical experience required with 1+ years scheduling experience.
• Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
• Working knowledge of Excel is required.
• Background in staff planning and forecast development.

Responsibilities

• Work with site management and the corporate analysis group on developing all operations staff schedules based on the staffing plan.
• Identify base, seasonal, flex, and overtime needs for all direct and indirect positions.
• Conduct employee schedule preference bids consistent with the site base scheduling requirements.
• Develop computer-based models for staffing and operations to maximize production.
• Work with corporate forecasting and analysis group by communicating varying assumptions and deviations to the staff plan/forecast (absenteeism, vacations and meetings).
• Lead the Operations Planning Support Specialists in managing timecard reconciliation, site scheduling, site time off, and other administrative duties.

Skills

Scheduling experience

Analytical skills

Operational experience

Forecast development

Workflow understanding

Education

Bachelor’s degree, or equivalent work experience

Tools

Excel

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

• The Area Manager, Operations Planning supports QVC, and will identify staffing schedules for all distribution functions based on the 21 day plan provided. Our onsite Operations Planning Support Specialists and Operations Planning Assistant roles will directly report to you. You will report to the Scheduling Manager.

Where You’ll Work

• This role is onsite and will require you to work from our Ontario, CA fulfillment center daily. Relocation assistance is not available for this role.

What You’ll Do

• Work with site management and the corporate analysis group on developing all operations staff schedules based on the staffing plan.
• Identify base, seasonal, flex, and overtime needs for all direct and indirect positions.
• Conduct employee schedule preference bids consistent with the site base scheduling requirements.
• Develop computer-based models for staffing and operations to maximize production.
• Work with corporate forecasting and analysis group by communicating varying assumptions and deviations to the staff plan/forecast (absenteeism, vacations and meetings).
• Lead the Operations Planning Support Specialists in managing timecard reconciliation, site scheduling, site time off, and other administrative duties.

What You’ll Bring

• Bachelor’s degree, or equivalent work experience
• Analytical experience required with 1+ years scheduling experience
• Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
• Working knowledge of Excel is required
• Background in staff planning and forecast development

#LI-JM1

Salary: $80,000.00 - $85,000.00

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.