Operations Performance Analyst - Finance - Full Time

Ocean-Casino-Resort; Atlantic City (NJ); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

Paid Time Off

Job summary

Ocean-Casino-Resort in Atlantic City, NJ seeks an Operations Performance Analyst to optimize workforce efficiency through analytics. You will work with department operators, Finance, and HR to forecast labor models and improve customer satisfaction, reporting to the Director of Operations Analysis.

The role requires strong Excel and SQL skills, a college degree in a related field, and proven analytics experience.

Qualifications

• College degree in Business Administration, Finance, Mathematics or related field or equivalent work experience.
• Proven professional analytics experience.
• Working knowledge of statistical analysis.

Responsibilities

• Add efficiency to operations by refining payroll and labor-related costs.
• Implement and analyze a labor management reporting system comparing actual vs. standardized hours.
• Prepare periodic financial labor efficiency reports.
• Advise business units on scheduling and leave management.
• Forecast operating department volumes to aid staffing decisions.
• Review labor efficiency with management and adjust schedules as needed.
• Identify trends and opportunities for cost reduction and revenue growth.
• Analyze staffing data to ensure appropriate staffing levels.
• Collaborate with department heads to modify staffing models and approve changes.

Skills

Analytical thinking

Statistical analysis

Communication

Education

College degree in Business Administration, Finance, Mathematics or related field

Tools

Excel

SQL

Sequel

Job description

About the Role

As an Operations Performance Analyst, you will work closely with department operators, Finance, and Human Resources to ensure an efficient workforce is met. Through analytics, you will utilize past performances, current trends, and budgets predict future labor models and customer satisfaction. This role will be reporting directly to the Director of Operations Analysis.

Role Responsibilities

• Add efficiency to our operational processes by refining, adjusting and fine tuning the operation with respect to payroll and other labor related costs.
• Responsible for the implementation and analysis of a labor management reporting system that measures actual labor hours versus standardized labor hours that are based on metrics and key business volume indicators.
• Ensures the timely preparation and delivery of periodic financial comparison reports related to labor efficiencies.
• Actively advise and provide guidance to the business units around scheduling, labor management and leave management.
• Forecasts volumes for operating departments to assist in properly scheduling to volumes.
• Meets with management on a consistent basis to review labor efficiency reports and agree on changes to schedules.
• Prepares reports and identifies trends and opportunities for cost reduction and revenue growth.
• Analyzing staffing data provided by department and Finance to ensure appropriate staffing levels.
• Work with department heads to adjust staffing models and approve schedule changes independently as necessary.
• Reviews policies, contractual agreements, procedures and functions to find areas for improvement.
• Maintains and evolves database materials essential to all labor analytics.
• Performs other duties as assigned.

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
• Ability to work under pressure in a fast-paced environment with multiple priorities.
• Must be able to stand for an entire shift and be able to move throughout the hotel area.
• Travel to/from work and on-site attendance to perform the position responsibilities and the essential functions of the job.

• College degree in Business Administration, Finance, Mathematics or related field or equivalent work experience.
• Proven professional experience in an analytics role.
• Working knowledge of statistical analysis.
• Proven knowledge of Microsoft Excel and Sequel.
• Comfortable in a results-driven and fast paced environment.
• Ability to work autonomously and collaboratively to find relevant insights.
• Strong communication and presentation skills.

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Our cash compensation amount for this role is $53,500 - $69,600 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.