Operations Performance Analyst - Finance - Full Time

Ocean Casino Resort; Atlantic City (NJ); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&

Paid Time Off

Job summary

Ocean Casino Resort is seeking an Operations Performance Analyst to collaborate with operations, Finance, and HR to model future labor needs and improve customer satisfaction through analytics. You will forecast staffing and analyze labor costs against budgets, reporting to the Director of Operations Analysis.

You will refine labor processes, implement a labor management reporting system, and deliver regular labor-efficiency reports while advising on scheduling and leave management to optimize

Qualifications

• Degree in business, finance, math or related field or equivalent experience.
• Experience in analytics role and statistical analysis.
• Proficient in Excel and SQL.
• Strong communication and collaboration abilities.

Responsibilities

• Refine payroll and labor-related processes to improve efficiency.
• Implement and analyze labor management reporting system.
• Prepare labor efficiency reports and identify trends.
• Advise on scheduling and leave management to optimize staffing.
• Forecast operating volumes to aid scheduling.
• Review labor efficiency reports with management and adjust schedules.
• Identify cost reduction and revenue growth opportunities.
• Analyze staffing data to ensure proper staffing levels.
• Collaborate with department heads to adjust staffing models.
• Review policies and procedures for improvements.
• Maintain database materials for labor analytics.
• Perform other duties as assigned.

Skills

Analytics

Statistical analysis

Excel

SQL

Communication skills

Presentation skills

Education

College degree in Business Administration, Finance, Mathematics or related field

Job description

About the Role

As an Operations Performance Analyst, you will work closely with department operators, Finance, and Human Resources to ensure an efficient workforce is met. Through analytics, you will utilize past performances, current trends, and budgets predict future labor models and customer satisfaction. This role will be reporting directly to the Director of Operations Analysis.

Role Responsibilities

• Add efficiency to our operational processes by refining, adjusting and fine tuning the operation with respect to payroll and other labor related costs.
• Responsible for the implementation and analysis of a labor management reporting system that measures actual labor hours versus standardized labor hours that are based on metrics and key business volume indicators.
• Ensures the timely preparation and delivery of periodic financial comparison reports related to labor efficiencies.
• Actively advise and provide guidance to the business units around scheduling, labor management and leave management.
• Forecasts volumes for operating departments to assist in properly scheduling to volumes.
• Meets with management on a consistent basis to review labor efficiency reports and agree on changes to schedules.
• Prepares reports and identifies trends and opportunities for cost reduction and revenue growth.
• Analyzing staffing data provided by department and Finance to ensure appropriate staffing levels.
• Work with department heads to adjust staffing models and approve schedule changes independently as necessary.
• Reviews policies, contractual agreements, procedures and functions to find areas for improvement.
• Maintains and evolves database materials essential to all labor analytics.
• Performs other duties as assigned.

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
• Ability to work under pressure in a fast-paced environment with multiple priorities.
• Must be able to stand for an entire shift and be able to move throughout the hotel area.
• Travel to/from work and on-site attendance to perform the position responsibilities and the essential functions of the job.

• College degree in Business Administration, Finance, Mathematics or related field or equivalent work experience.
• Proven professional experience in an analytics role.
• Working knowledge of statistical analysis.
• Proven knowledge of Microsoft Excel and Sequel.
• Comfortable in a results-driven and fast paced environment.
• Ability to work autonomously and collaboratively to find relevant insights.
• Strong communication and presentation skills.

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Our cash compensation amount for this role is $53,500 - $69,600 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.