Operations Office Manager

The Contractor Consultants; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Life Genie LLC is seeking an Operations Office Manager to oversee operational duties and enhance client satisfaction in a supportive, people-first environment. This full-time position involves a mix of office management, team coordination, and customer service, ideal for a resourceful professional ready to make an immediate impact.

Benefits

Flexible Schedule

Mentorship and Training

Health and Safety Equipment Provided

Career Advancement Opportunities

Qualifications

• Proven experience as an Office Manager or similar administrative leadership role.
• Proficiency in office software and systems.
• Excellent written and verbal communication abilities.

Responsibilities

• Develop and maintain key business policies and procedures.
• Manage client communications and resolve inquiries.
• Assist with team scheduling and service routing.

Skills

Time Management

Team Coordination

Communication

Problem Solving

Organizational Skills

Education

Experience as Office Manager or Business Manager

Tools

QuickBooks

Jobber

Service Fusion

Service Titan

Job description

Take Charge and Grow With Us - Join Life Genie as Operations Office Manager!

Position Title:Operations Office Manager
Company Name:Life Genie LLC
Pay Range:$24.00 - $28.00+ per hour (based on experience)
Industry: Property Maintenance (Residential, Commercial
Location:Lannon, WI

Job Overview:
Life Genie LLC is seeking an experienced, well-organized, and detail-oriented Operations Office Manager to oversee the operational, administrative, and customer-facing aspects of our office. This full-time, in-person role requires a leader with a strong background in office management, team coordination, and property maintenance operations. You'll play a vital part in our day-to-day functions-from supporting the field teams to coordinating sales, managing schedules, and enhancing client satisfaction.

Who We Are:
Life Genie LLC is a growing property maintenance company serving both residential and commercial clients. Our services include lawn maintenance, landscaping, handyman work, deck and patio builds, basement renovations, epoxy coatings, and snow removal. As a company built on strong values and exceptional service, we are equally committed to the growth and well-being of our team. Our workplace promotes flexibility, diverse learning opportunities, and career advancement in a supportive, people-first environment.

Key Responsibilities:

• Develop and maintain key business policies and procedures, including contracts, safety documentation, and operational workflows.
• Manage client communications across all platforms (phone, email, social media) and resolve inquiries or complaints promptly and professionally.
• Execute marketing strategies via social media (Facebook, TikTok), print, video, and other creative outlets to promote Life Genie services.
• Assist management with team scheduling, service routing, and overall workflow coordination.
• Collaborate with management to develop sales strategies, quotes, and pricing proposals.
• Oversee office inventory and supplies, maintaining a well-organized and functional office environment.

Required Qualifications:

• Proven experience as an Office Manager, Business Manager, or similar administrative leadership role.
• Proficiency in office software and systems including QuickBooks, cloud-based service platforms (e.g., Jobber, Service Fusion, Service Titan).
• Strong time management, calendar management, and team coordination skills.
• Excellent written and verbal communication abilities.
• Organizational and problem-solving skills with a high attention to detail.
• Experience with scheduling, payroll, vehicle tracking, and time tracking is a strong plus.
• Bi-Weekly Pay Cycle
• Flexible Schedule - Perfect for managing family or personal obligations.
• Mentorship and Training - Grow your knowledge in a diverse, cross-trade environment.
• Health and Safety Equipment Provided - Including office safety essentials.
• Career Advancement - Room to grow into higher leadership roles.

Work Schedule:

• Full-Time, Monday to Friday
• 32-40 hours per week

Work Location:

• In-person at Life Genie LLC's main office

Equal Opportunity Employer:

Life Genie LLC is proud to be an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all.

If you're a resourceful, people-focused professional who thrives in a dynamic work environment, this is your opportunity to make an immediate impact. Apply now to lead and grow with Life Genie!