Operations & Office Coordinator

Umbrella Property Services; Mokena (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Umbrella Property Services in Mokena, IL is seeking an Operations and Office Coordinator to serve as the organizational hub of a commercial property maintenance company. Pay ranges from $18 to $22 per hour based on experience, with a 35 to 40 hour workweek, and a requirement for a high school diploma.

You will handle phones, mail, digital records, coordinate subcontractors and deliveries, assist with work orders and recruitment, and help proposals move from sale to completion while growing with

Qualifications

• High school diploma required.
• Administrative/office or customer service experience preferred.
• Willingness to learn new software and adapt to seasonal work.

Responsibilities

• Answer the main phone line and assist customers.
• Manage mail, email, digital files, and records; order office, shop, and jobsite supplies.
• Coordinate subcontractors, rental equipment, deliveries, fleet records, uniforms, and vendors.
• Assist with work orders, permits, project photos, and job documentation.
• Support recruiting, scheduling, onboarding paperwork, and employee records.
• Prepare proposals and customer packets; keep CRM current; move projects from sale to completion.

Skills

Administrative experience

Customer service experience

MS Office / Google Workspace

Education

High school diploma

Tools

Microsoft Office

Google Workspace

Job description

Experience Required : Administrative or customer service experience pref

About the Job

Umbrella Property Services is hiring an Operations and Office Coordinator in Mokena, IL. Pay is $18 to $22 per hour based on experience, working 35 to 40 hours per week. You need a high school diploma and solid skills with Microsoft Office or Google Workspace. You will be the organizational hub of a commercial property maintenance company, and your work shifts with the seasons, from landscape operations in summer to snow and ice in winter.

Who You Are:

• You are the organized one, the person who tracks the details everyone else forgets.
• You take pride in follow-through. When you say it is handled, it is handled.
• You are friendly and professional, and customers feel taken care of after one call with you.
• You love learning new software and picking up new skills.
• You bring administrative, office, or customer service experience (preferred, not required).
• You bring legal authorization to work in the US. A valid driver’s license and bilingual skills are each a plus.

Who We Are:

• A growing commercial property maintenance company serving the Chicagoland area.
• We handle year-round facility maintenance, landscape management, parking lot services, and snow and ice management for commercial, industrial, and institutional properties.
• Our mission is simple, deliver dependable service and build lasting relationships.
• We run on integrity, accountability, teamwork, and continuous improvement.

What You Will Do Each Day:

• Answer the main phone line and assist customers
• Manage mail, email, digital files, and records, and order office, shop, and jobsite supplies
• Coordinate subcontractors, rental equipment, and deliveries, plus fleet records, uniforms, and vendors
• Assist with work orders, permits, project photos, and job documentation
• Support recruiting, interview scheduling, onboarding paperwork, and employee records
• Prepare proposals and customer packets, keep the CRM current, and help projects move from sale to completion

Why You’ll Love Working Here:

• $18 to $22 per hour based on experience
• Onsite role in Mokena, IL, 35 to 40 hours per week
• Property maintenance experience not required. We train the right attitude.
• Room to take on new responsibilities as the company grows, with a path toward the leadership team.

Pay & Benefits

Pay:$18-$22/hr

Schedule & Location

onsite Mokena, IL

Build your career with a team that values hard work, integrity, and reliability.

At Umbrella Property Services, we take pride in maintaining high standards — not just for our clients, but for our team. We believe in clear expectations, strong leadership, and creating an environment where dependable professionals can thrive.