Operations Manager - Youth Chance HS

Kids for the Future; San Francisco (CA); On-site; USD 44,000 - 50,000; Full time

Job summary

YMCA of Greater San Francisco is seeking an hourly full-time position to support program operations, data management, and student services at our SF site.

The role involves coordinating activities, maintaining records, and collaborating with partner schools to deliver impactful youth development programs.

Qualifications

• Associate degree or equivalent professional/community experience.
• Experience maintaining records and data reporting with accuracy.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate student exploratories, intakes, workshops, and activities.
• Maintain attendance, records, and transcripts; manage scheduling.
• Support facility operations and inventory; assist with program logistics.
• Enter and manage data in required systems; ensure data confidentiality.

Skills

Data management

Communication skills

Multitasking

Team collaboration

Education

Associate's degree in Education or related field

Experience in data reporting

Tools

Microsoft Office

Google Workspace

Database management systems

Job description

• Base Pay $32.00 - $36.00 / Hour
• Job Category Youth Development
• Employee Type Hourly - Full Time

Description

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global mo vement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.

Our Organizational Culture

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to b uilding strong communities where you can Be , Belong and Become. With Truth & Courage , we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility , allowing everyone to participate according to their needs. Our approach is Dependable & Creative , as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy , treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Requirements

Qualifications

• Associate's degree in Education , Social Work, Human Services, Psychology, Counseling, Youth Development, or a related field; or equivalent professional and community experience.
• Experience maintaining records, databases, and data reporting systems with a high level of accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to build positive relationships with students, families, educators, community partners, and staff.
• Proficiency with Microsoft Office Suite, Google Workspace, and database management systems.
• Ability to work independently and collaboratively as part of a multidisciplinary team.

Pre ferred Qualifications

• Bachelor degree in Education , Social Work, Human Services, Psychology, Counseling, Youth Development, or a related field .
• Experience working in alternative education, continuation schools, or youth-serving nonprofit organizations.
• Knowledge of San Francisco Unified School District (SFUSD), County Office of Education programs, or alternative education systems.
• Experience with student information systems, grant-funded programs, and compliance reporting.
• Experience coordinating events, field trips, workshops, and graduation activities.
• Experience providing case management, resource navigation, or student support services.
• Experience developing, maintaining, and reporting on alumni databases and outcomes.
• Familiarity with attendance tracking, records management, transcript requests, and student data systems.
• Experience supervising program logistics and facility-related operations.
• Experience supporting fundraising, grant initiatives, or philanthropic partnerships.

Summary

Job Responsibilities

Program Operations & Administration

• Coordinate and schedule all student exploratories , intakes, workshops, and program activities.
• Maintain communication regarding schedules, attendance, records, and transcript requests
• Assist with opening and closing school facilities as needed.
• Maintain knowledge of facility operations, programs, and activities.
• Order program supplies and manage inventory levels.
• Support day-to-day operational needs of the school site.

Data Management & Reporting

• Maintain accurate student and program documentation.
• Enter and manage data within required databases and information systems.
• Prepare and maintain records required by grant funders and program stakeholders.
• Track attendance, enrollment, participation, and other program metrics.
• Ensure confidentiality and accuracy of student and program information.

Student & Alumni Support

• Provide case management support and service referrals for students and alumni.
• Support the development and maintenance of an alumni database.
• Input, track, compile, and report alumni-related data.
• Assist students and alumni in accessing available educational and supportive services.
• Provide classroom support as needed.

Event & Program Coordination

• Manage logistics for school field trips, graduation ceremonies, and special events.
• Plan, coordinate, and facilitate Youth Chance High School initiatives, workshops, and grant-funded programs.
• Support implementation of summer school programming.
• Coordinate activities with internal and external partners to ensure successful program delivery.
• Collaborate with SFUSD-COE teachers, counselors, administrators, and community partners.
• Participate in site-based meetings, leadership meetings, and professional development activities.
• Work as a member of the Alternative Education Team to support student success.
• Collaborate with partner sites and external stakeholders to strengthen program outcomes.
• Support efforts to develop and diversify philanthropic and grant funding resources.

Safety & Facility Support

• Help maintain a safe, clean, organized, and accessible learning environment.
• Monitor facility needs and communicate maintenance or safety concerns.
• Support adherence to organizational and school policies and procedures.

Position Requirements

• Regular schedule is Monday–Friday during program and meeting hours.
• Must be available to work occasional evenings and weekends as needed.

Work Environment & Physical Demands

This position works primarily in a school setting and office environment. The role involves regular interaction with students, alumni, school staff, community partners, and families. Work includes attending meetings, coordinating programs and events, and occasionally traveling to partner sites or off-site activities.

This position must be able to sit, stand, walk, speak, and use a computer for extended periods. The position requires movement throughout the school site and participation in classroom, student, and program activities. Occasionally, the employee may be required to lift or carry materials weighing up to 25 pounds.

Disclaimers

Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.

All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.

This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.

Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.

Salary Description

The Operations M anager – Youth Chance High position offers a rate of $32.00 to $36.00 per hour, based on qualifications and experience and is aligned with current salary benchmarking. Compensation is contingent upon grant fund approval and program budget availability.