Operations Manager – Warehouse & Fleet Lead

Dakota-Premium-Hardwood; Houston (TX); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health insurance

Dental

Vision

Supplemental benefits

Life insurance

401K match on first day of employment

Company 401K match

Job summary

Dakota Premium Hardwoods, LLC is seeking a role that spans warehouse operations and logistics management in its Houston-area facility. You will own inventory accuracy, fulfillment speed, and staff supervision through Epicor WMS, from receiving to ship.

Manage a fleet of delivery trucks, routes, maintenance, and driver safety to ensure on-time service. You'll lead a team across warehouse and drivers, establish KPIs, enforce safety, and collaborate with purchasing, sales, and management.

Qualifications

• 3+ years of experience managing warehouse, distribution, or logistics operations.
• Experience managing a delivery fleet and drivers—scheduling, routing, and maintenance oversight.
• Proven experience supervising a team of 10+ staff across multiple functions (warehouse and drivers).
• Strong comfort with warehouse/inventory management software; Epicor experience is a plus but not required.
• Familiarity with DOT and basic fleet maintenance scheduling is a plus.

Responsibilities

• Oversee daily warehouse operations: receiving, put-away, picking, packing, and shipping.
• Manage inventory accuracy and cycle counts within the Epicor WMS.
• Supervise, schedule, and develop warehouse staff (forklift operators, pickers, receiving clerks).
• Troubleshoot order and inventory discrepancies and resolve them through the WMS.
• Set and track KPIs for fulfillment speed, order accuracy, and inventory shrinkage.
• Enforce safety protocols and maintain an OSHA-compliant warehouse.
• Manage and schedule our fleet of delivery trucks and drivers.
• Plan and coordinate delivery routes for on-time, cost-efficient service.
• Oversee vehicle maintenance schedules, registrations, and driver safety/compliance.
• Coordinate load planning and dispatch so trucks leave fully and on schedule.
• Handle delivery escalations (delays, damaged freight, customer complaints) and resolve them quickly.
• Coordinate with purchasing, sales, and management to keep product and deliveries flowing smoothly.
• Own onboarding and training for new hires on our systems and procedures.
• Hire, supervise, and develop both warehouse and driver staff.

Skills

Warehouse management

Logistics management

Team supervision

Data-driven decisions

Epicor familiarity

DOT knowledge

KPI tracking

Tools

Epicor WMS

Job description

Dakota Premium Hardwoods, LLC is seeking a role that spans warehouse operations and logistics management in its Houston-area facility. You will own inventory accuracy, fulfillment speed, and staff supervision through Epicor WMS, from receiving to ship.

Manage a fleet of delivery trucks, routes, maintenance, and driver safety to ensure on-time service. You'll lead a team across warehouse and drivers, establish KPIs, enforce safety, and collaborate with purchasing, sales, and management.