Operations Manager

Dakota Hardwoods; Houston (TX); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

Life insurance

Short/long-term disability

401K match

Job summary

Dakota Premium Hardwoods, LLC is seeking a dual-scope Operations Manager to lead both warehouse and delivery logistics in Houston. You’ll own inventory accuracy, order fulfillment speed, staff supervision, and fleet scheduling to ensure on-time service.

You’ll work with Epicor WMS daily (or quickly learn it) and align with purchasing, sales, and management to keep products flowing smoothly. Strong leadership and data-driven decision-making are essential.

Qualifications

• 3+ years managing warehouse, distribution, or logistics operations.
• Experience managing a delivery fleet and drivers, incl. scheduling and maintenance.
• Supervising 10+ staff across multiple functions (warehouse and drivers).
• Comfort using a warehouse/inventory software system; Epicor is a plus but not required.
• Knowledge of DOT and basic fleet maintenance scheduling is a plus.
• Strong organizational skills focused on inventory accuracy.

Responsibilities

• Oversee warehouse operations: receiving, put-away, picking, packing, shipping.
• Manage inventory accuracy and cycle counts in Epicor WMS.
• Supervise and develop warehouse staff (forklift operators, pickers, clerks).
• Schedule routes, plan deliveries, and ensure on-time performance.
• Coordinate onboarding and training for new hires in systems and procedures.
• Hire and develop warehouse and driver staff.

Skills

Team leadership

Inventory control

Operational discipline

Data-driven decisions

Education

3+ years logistics/warehouse management

Tools

Epicor WMS

DOT fleet knowledge

Job description

This is a dual-scope operations role covering both the warehouse and our delivery/logistics function. On the warehouse side, you'll own inventory accuracy, order fulfillment speed, and staff supervision, all running through Epicor's warehouse management system (WMS) — from receiving to pick, pack, and ship. On the logistics side, you'll own our fleet of delivery trucks: scheduling, routing, driver management, vehicle maintenance, and on-time delivery performance. This role requires someone who can manage teams through a system-driven, process-heavy environment, even if they haven't used Epicor specifically before.

What You'll Do

Warehouse

• Oversee daily warehouse operations: receiving, put-away, picking, packing, and shipping
• Manage inventory accuracy and cycle counts within our Epicor WMS
• Supervise, schedule, and develop warehouse staff (forklift operators, pickers, receiving clerks)
• Troubleshoot order and inventory discrepancies and resolve them through the WMS
• Set and track KPIs for fulfillment speed, order accuracy, and inventory shrinkage
• Enforce safety protocols and maintain a clean, OSHA-compliant warehouse

Logistics & Fleet

• Manage and schedule our fleet of delivery trucks and drivers
• Plan and coordinate delivery routes for on-time, cost-efficient service
• Oversee vehicle maintenance schedules, registrations, and driver safety/compliance (DOT hours-of-service, inspections)
• Coordinate load planning and dispatch so trucks leave fully and on schedule
• Handle delivery escalations (delays, damaged freight, customer complaints) and resolve them quickly

Across Both

• Coordinate with purchasing, sales, and Mangement to keep product and deliveries flowing smoothly
• Own onboarding and training for new hires on our systems and procedures
• Hire, supervise, and develop both warehouse and driver staff

What We're Looking For

• 3+ years of experience managing warehouse, distribution, or logistics operations (building materials, lumber, or industrial distribution a plus, but not required)
• Experience managing a delivery fleet and drivers — including scheduling, routing, and vehicle maintenance oversight
• Proven experience supervising a team of 10+ staff across multiple functions (warehouse and drivers)
• Strong comfort working inside a warehouse/inventory management software system — direct Epicor experience is a plus, but not required. We’re most interested in your ability to quickly learn and master a new system.
• Familiarity with DOT and basic fleet maintenance scheduling is a plus
• Strong organizational skills and attention to detail — inventory accuracy is critical to this role
• Solid understanding of receiving, picking, and shipping workflows
• Ability to read and act on data (inventory reports, delivery/route reports, KPI dashboards)
• Physical ability to be on the warehouse floor and out on the dock daily
• Base salary: $85,000 and up, depending on experience
• Benefits include: Paid time off and holidays, health, dental, vision, supplemental benefits, company sponsored life insurance, long-term disability, eligible for 401K match first day of employment, company 401K match.

Dakota Premium Hardwoods, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.