Operations Manager-Stores

GENERAL RV CENTER; Mesa (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading family-owned RV dealer as an Operations Manager. You will oversee operations, manage staff, and ensure customer satisfaction while maintaining a positive work environment. This role offers an opportunity to build a career in the exciting RV industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacations

401k with Company Matching

Qualifications

• Prior retail management experience required.
• Strong conflict resolution and communication skills.

Responsibilities

• Oversee facility and maintenance, manage inventory.
• Collaborate with Service, Parts, and Sales Managers.

Skills

Conflict Resolution

Communication

Team-Oriented

Sales

Reliability

Tools

Microsoft Excel

Microsoft Word

Job description

Overview

Operations Manager

The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.

What’s in it for you? When you join our team, you become part of the General RV family. It’s more than a job – it’s an opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!

Responsibilities

WHAT YOU'LL DO

• You will be a solutions provider! As a Fixed Operations Manager, your goal will be to keep business running smoothly, solve business-related issues, and work to reduce or eliminate future occurrences.
• Oversee the entire facility and maintenance, including lot management and assisting with inventory.
• Collaborate with Service, Parts, and Sales Managers to interview and staff departments.
• Establish and maintain strong relationships with customers and management at the store level.
• Identify customer needs and provide solutions.
• Ensure all departments operate smoothly and work together to achieve organizational goals.
• Maintain accurate monthly, quarterly, and year-end reports.
• Be results-driven with a desire to make a positive impact.

Qualifications

Desired Skills and Experience

• Prior retail management experience is required.
• Strong conflict resolution skills.
• A competitive sales nature combined with being team-oriented.
• Proficiency in Microsoft Excel and Word.
• Excellent verbal and written communication skills, with the ability to listen and provide solutions to close sales.
• Reliable with a strong work ethic. Professional appearance is a must.
• Must possess a valid driver’s license.

WHAT WE'RE LOOKING FOR

• Hustle – Ability to establish relationships quickly and earn trust within staff and customers in a fast-moving environment.
• Competitive – A drive to break records and raise the bar, with a focus on winning.
• Attitude – A positive, hardworking attitude that embraces fun and productivity.
• Motivation – Self-motivated individuals who thrive on challenges and strive for more.
• Passion – Passion for RVing and motivating others by example.

Compensation: Based on skills and experience.

PERKS

Comprehensive benefits including medical, dental, vision, life insurance, paid vacations, and a 401k with company matching.

About General RV

Founded in 1962 by Abe Baidas, starting from a converted gas station in Detroit, we’ve grown into the nation’s leading RV dealer. We’ve helped millions experience the RV lifestyle. Our operations include multiple Supercenters across the country and an inspection facility in Indiana. Proudly in our third generation of family ownership, we’ve been recognized as one of Michigan's largest and fastest-growing private companies since 2014.