Operations Manager, Security

Kids for the Future; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Kids for the Future in Austin, TX is seeking an experienced Operations Manager to lead engineering, installation, and service teams. You will forecast resources, manage budgets, and drive performance to meet project profit objectives while maintaining safety and quality standards.

Responsibilities include developing staff, enforcing policies, coordinating cross-functional activities, and building strong customer relationships with a focus on operational efficiency and growth.

Qualifications

• Five (5) years of operations experience in engineering, installation, and service of building technology systems with five (5) years of management experience in operations.
• Eight (8) years’ experience of operations in the HVAC, BAS, Security or Professional Building Services industry with five (5) years management experience in operations.
• Must understand the construction and service business theory and possess industry knowledge to evaluate risk and make decisions benefiting the company.
• Must understand contract law, taxes, and construction contracts, and have basic financial and budgetary acumen.
• Must be able to manage people effectively and coordinate the total growth effort of the operations department.

Responsibilities

• Oversee staff across software development, engineering, project management, installation and technical services to ensure performance.
• Forecast and track equipment, manpower, and budget requirements; monitor cost and labor performance.
• Develop and enforce operations policies; drive efficiency and reduce lead times across the value chain.
• Develop innovations to reduce expenses and improve safety and quality.
• Build and maintain relationships with customer management staff.

Skills

People management

Budgeting

Presentation skills

Risk assessment

Leadership

Education

High School Diploma

Bachelor's degree

Job description

• Location 900 Blackson Ave,Austin, TX, 78752,United States
• Employee Type FT Exempt
• Required Degree High school
• Manage Others Yes

Operations Manager Position Responsibilities:

• Responsible for application, design and promotion, installation, verification and service of all companyproducts and services to include the direction of staff in software development, engineering, projectmanagement, installation, and technical services departments. Ensures the performance of companyresources. Creates maximum customer satisfaction and meets or exceeds the revenue and profit objectivescontained in the project estimate and that of the Predetermined Plan for Profit.
• Forecast and track the equipment, manpower and budget requirements for construction. Monitors cost andlabor performance to estimates works with Project Managers and Controller to forecast cost tocomplete on projects as required by company policy. Implements corrective actions as required to ensureperformance to plan.
• Optimizes performance of departments under his/her direction, to include reducing errors and go-backsacross all activities, labor realization and project hours s a percentage of hours paid and reduces/compresseslead- and cycle-time throughout the chain of value creation
• Develops and fosters a high-level relationship with key members of customer management staff.
• Determine/enforce the Operations Department policies regarding employee responsibilities, training,workmanship quality, daily planning, and scheduling.
• Develop innovations and ideas on new equipment, processes, operating techniques and procedures toreduce direct job expense, improve products, and enhance safety.
• Develop and oversee customer training program including demonstration and class materials.
• Manage company facilities including warehouse, testing facility, computer systems used in software andengineering, tool/equipment inventory, vehicles, shop, catalog and other reference resources.
• Assists the Sales Manager in marketing the company services to potential customers.
• Support the Branch General Manager in development of strategic and operating plans, and PredeterminedPlan for Profit.
• Conduct employee evaluations for direct reports and ensure annual reviews are conducted on all personnelunder his/her oversight. Ensure employee retention.
• Establish procedures for maintenance of equipment. Assign equipment to employees and maintainaccountability of issued equipment.
• Review and approve all new contracts.
• Proposes and develops policies and procedures for review and approval by Branch General Manager and President, as applicable, to streamline, structure, and improve operational efficiency and effectiveness.

Operations Manager Qualifications:

• High School Diploma Required
• Bachelor's degree from a university preferred
• OSHA-30
• All licenses and certifications required to work in an operating group
• Five (5) years of operations experience in engineering, installation, and service of building technology systems with five (5) years of management experience in operations required.
• Eight (8) years’ experience of operations in the HVAC, BAS, Security or ProfessionalBuilding Services industry with five (5) years management experience in operationspreferred.
• Must understand the construction and service business theory. Must have the specificindustry knowledge necessary to evaluate risk and make decisions that benefit thecompany.
• Must understand general aspects of contract law, taxes, and construction contracts,and possess fundamental financial and budgetary acumen.
• Must understand the current and future capabilities of the service being provided andmaintained by the company, and customers being served.
• Must have the demonstrated ability to manage people effectively.
• Must possess the business skills needed to coordinate the total growth effort of theoperations department of the company.
• Must be able to prepare and deliver complex product presentations, and to be able totrain and coach others in effective presentation of programs.
• Mathematics: Must comprehend advanced arithmetic functions to compute discounts, ratios and conversions. Must comprehend complex accounting calculations and budget management.

***The physical location of this role will be updated in the near future***