Operations Manager (Release Management) - REMOTE

Talentify.io; United States; Remote; USD 110,000 - 125,000; Full time

Job summary

A leading company in Information Technology Services is seeking an Operations Manager (Release Management) to oversee system releases and collaborate across technical teams. This remote position offers a competitive salary up to $120,000 with comprehensive benefits and opportunities for career advancement. Ideal candidates will have extensive experience in IT operations, strong leadership capabilities, and the requisite educational background.

Benefits

Comprehensive benefits package including Medical, Dental, Vision

Paid Time Off (PTO)

401(k) Savings Plan

Flexible remote work environment

Qualifications

• 7+ years of experience in IT operations.
• 2+ years in release or service desk leadership.
• CompTIA Security+ or equivalent certification required.

Responsibilities

• Lead and coordinate system release activities across various environments.
• Define and manage the Release Management Lifecycle.
• Direct Help Desk staff and processes.

Skills

Communication

Collaboration

Coordination

Education

Bachelor’s degree in Information Technology, Business, or related field

Tools

ITSM frameworks

ticketing systems

asset/license management practices

Job description

Operations Manager (Release Management) - REMOTE

Operations Manager (Release Management) - REMOTE

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Employer Industry: Information Technology Services

Why Consider This Job Opportunity

• Salary up to $120,000 per year
• Comprehensive benefits package including Medical, Dental, Vision, Life & AD&D Insurance, Long-Term & Short-Term Disability Insurance, and a 401(k) Savings Plan
• Opportunity for career advancement and growth within the organization
• Flexible remote work environment with occasional onsite requirements
• Supportive work culture that values collaboration and communication
• Paid Time Off (PTO), 11 Paid Federal Holidays, and Leave of Absence options
  
  

What To Expect (Job Responsibilities)

• Lead and coordinate system release activities across development, test, staging, and production environments
• Collaborate with technical, programmatic, and cybersecurity teams to ensure reliable operations
• Define and manage the Release Management Lifecycle, including scheduling and validation procedures
• Direct Help Desk staff and processes, ensuring alignment with customer SLAs and ITSM practices
• Prepare and submit operational and status updates, including Monthly Status Reports and Technical Reports
  
  

What Is Required (Qualifications)

• Bachelor’s degree in Information Technology, Business, or related field
• Seven plus (7+) years of experience in IT operations, with at least two (2) years in release or service desk leadership
• Working knowledge of ITSM frameworks, ticketing systems, and asset/license management practices
• Experience supporting secure DoD systems and understanding of RMF, STIG, and CSWF guidelines
• CompTIA Security+ or equivalent CSWF certification; ability to obtain/maintain Secret clearance
  
  

How To Stand Out (Preferred Qualifications)

• Strong communication skills and ability to coordinate across multiple technical and non-technical teams
• Experience supporting Navy programs and platforms
• Familiarity with software deployment automation tools (e.g., Jenkins, Ansible)
• Blend of IT operations expertise and software/system release coordination
• Experience supporting CDRLs, QASP metrics, and contract deliverable tracking
  
  

#InformationTechnology #RemoteWork #CareerOpportunity #CompetitivePay #ITOperations

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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