Operations Manager (Release Management) - REMOTE

Katmai Careers; Orlando (FL); Hybrid; USD 100,000 - 120,000; Full time

Job summary

A leading company in Information Technology Services is seeking a Release Manager to oversee system release activities and collaborate with technical teams. This role offers a competitive salary up to $120,000 per year, comprehensive benefits, and opportunities for career advancement. The work environment is flexible with remote options, making it ideal for professionals looking to grow in a supportive culture.

Benefits

Comprehensive benefits package

Paid Time Off (PTO)

401(k) Savings Plan

Flexible remote work environment

11 Paid Federal Holidays

Qualifications

• 7+ years of experience in IT operations, including 2 years in leadership.
• CompTIA Security+ or equivalent certification required.

Responsibilities

• Lead system release activities across various environments.
• Collaborate with technical and cybersecurity teams for reliable operations.
• Manage the Release Management Lifecycle and Help Desk processes.

Skills

Communication

Leadership

Collaboration

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Business

Tools

Jenkins

Ansible

Job description

Employer Industry: Information Technology Services

Why consider this job opportunity:
- Salary up to $120,000 per year
- Comprehensive benefits package including Medical, Dental, Vision, Life & AD&D Insurance, Long-Term & Short-Term Disability Insurance, and a 401(k) Savings Plan
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment with occasional onsite requirements
- Supportive work culture that values collaboration and communication
- Paid Time Off (PTO), 11 Paid Federal Holidays, and Leave of Absence options

What to Expect (Job Responsibilities):
- Lead and coordinate system release activities across development, test, staging, and production environments
- Collaborate with technical, programmatic, and cybersecurity teams to ensure reliable operations
- Define and manage the Release Management Lifecycle, including scheduling and validation procedures
- Direct Help Desk staff and processes, ensuring alignment with customer SLAs and ITSM practices
- Prepare and submit operational and status updates, including Monthly Status Reports and Technical Reports

What is Required (Qualifications):
- Bachelor’s degree in Information Technology, Business, or related field
- Seven plus (7+) years of experience in IT operations, with at least two (2) years in release or service desk leadership
- Working knowledge of ITSM frameworks, ticketing systems, and asset/license management practices
- Experience supporting secure DoD systems and understanding of RMF, STIG, and CSWF guidelines
- CompTIA Security+ or equivalent CSWF certification; ability to obtain/maintain Secret clearance

How to Stand Out (Preferred Qualifications):
- Strong communication skills and ability to coordinate across multiple technical and non-technical teams
- Experience supporting Navy programs and platforms
- Familiarity with software deployment automation tools (e.g., Jenkins, Ansible)
- Blend of IT operations expertise and software/system release coordination
- Experience supporting CDRLs, QASP metrics, and contract deliverable tracking

#InformationTechnology #RemoteWork #CareerOpportunity #CompetitivePay #ITOperations

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