Operations Manager – Plasma Center

Jobtailor; San Diego (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor in San Diego, CA seeks a Donor Center Operations Supervisor to oversee all center activities when the Center Manager is not present. You will lead and develop staff, monitor performance, and ensure adherence to FDA and cGMP standards.

Collaborating with Training and Quality teams, you will implement action plans to improve efficiency, manage budgets, and handle personnel duties including hiring, scheduling, and disciplinary actions.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Typically requires 3+ years of supervisory experience.
• Experience in a medical or regulated environment preferred.
• Experience with plasma or whole blood preferred.

Responsibilities

• Oversee all center operations when the Center Manager is not present.
• Collaborate with Training and Quality staff to meet goals.
• Coach and lead staff through effective feedback.
• Monitor and evaluate operations and performance.
• Develop action plans with the Center Manager and supervise implementation.
• Make decisions for modifications to action plans.
• Handle personnel functions: hiring, scheduling, training, disciplinary actions, and records.
• Assist in budget preparation and strive for agreed production quality/cost targets.
• Delegate, monitor, and hold supervisors accountable for performance.
• Direct and supervise employees and manage work schedules.
• Ensure facility cleanliness and equipment maintenance; oversee freezer management and plasma shipments.

Skills

Coaching

Effective Feedback

Collaboration

Decision-Making

Education

Bachelor’s degree or equivalent

Job description

• Responsible for all aspects of the donor center when the Center Manager is not present.


• Collaborates with Training and Quality staff to ensure that training and quality goals are met.


• Coaches and leads through effective feedback to employees through the Operations Supervisor(s).


• Monitor and evaluate operations.


• Works with the Center Manager to develop action plans to maximize center efficiency and supervises the implementation of improvements.


• Makes critical decisions for the modifications of action plans.


• Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records


• Partners with the Center Manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.


• Actively delegates, monitors, and holds responsible the operations supervisors for their performance.


• Direct and supervise employees. This includes creating and managing work schedules.


• Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.


• Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.


• Responsible for freezer management, including overseeing plasma shipments and equipment failures.


• Develop and implement active donor recruitment advertising campaigns to improve production levels.


• Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).

Requirements

• Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.


• Typically requires 3+ years of related experience in clinical or general business experience.


• Supervisory experience preferred.


• Experience in a medical and/or cGMP regulated environment preferred.


• Experience with plasma or whole blood preferred.

Core Competencies

Demonstrates strong leadership and supervisory skills in managing donor center operations, ensuring compliance with FDA regulations and cGMP standards, while effectively collaborating with staff to achieve training and quality goals.

Highest-signal resume keywords

• Supervisory Experience


• Clinical Laboratory Improvement Amendments (CLIA)


• Current Good Manufacturing Practice (cGMP)


• Budget Preparation


• Personnel Management

ATS Optimization Keywords

Hard Skills

• Personnel Functions


• Action Plan Development


• Operations Monitoring


• Freezer Management


• Donor Recruitment Campaigns

Soft Skills

• Coaching


• Effective Feedback


• Collaboration


• Decision-Making

Industry Keywords

• U.S. Food and Drug Administration (FDA)


• Occupational Safety and Health Administration (OSHA)


• Plasma Management


• Medical Environment


• Clinical Experience