Operations Manager-Must Have Commercial Door Experience

DH Pace Company, Inc.; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off and holidays

401(k) with employer match

Employee discounts

Job summary

DH Pace Company, Inc. in Houston, Texas is seeking an Operations Manager to lead all aspects of Commercial Door Systems and ensure high customer satisfaction for construction projects.

The ideal candidate will have a Bachelor's degree, project management experience, and strong problem-solving skills. The role offers comprehensive medical coverage, generous paid time off, and a 401(k) with employer match.

Qualifications

• Minimum two years of experience as Department Manager, Operations Manager, or Project Manager in the service-provider industry.
• Familiarity with construction project management and installation of building materials.
• Enjoy a high-level, hands-on environment emphasizing deadlines and customer service.

Responsibilities

• Lead and oversee commercial operations and personnel to operate efficiently.
• Manage and improve operational processes and procedures.
• Ensure sold jobs are scheduled and performed on time.
• Hire, train, and develop new employees; improve performance through coaching.

Skills

Project management

Performance improvement

Customer service

Problem-solving

Education

Bachelor’s degree preferred

Job description

Operations Manager – Houston, Texas

The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

We are hiring an Operations Manager to lead all aspects of Commercial Door Systems, ensuring high satisfaction levels for customer construction projects. The role requires experience in managing teams, improving performance, and leading projects to success.

Position Overview

• Lead and oversee commercial operations and personnel to operate efficiently, safely, and profitably.
• Manage and improve operational processes and procedures to maximize profit and customer satisfaction.
• Ensure sold jobs are scheduled and performed on time to achieve sales and gross profit objectives.
• Collaborate to keep operating budgets and sales goals on track monthly.
• Deliver profit dollars and return on sales that meet or exceed the yearly financial budget and forecast.
• Establish objectives and action plans consistent with corporate goals.
• Hire, train, and develop new employees; improve performance through coaching, scorecard reviews, and performance reviews.
• Lead meetings, set performance expectations, and hold employees accountable.
• Communicate directly with customers to solicit feedback, solve problems, and identify new sales opportunities.

Qualifications

• Bachelor’s degree preferred with minimum two years of experience as Department Manager, Operations Manager, or Project Manager in the service‑provider industry.
• Familiarity with construction project management and installation of building materials.
• Strong technical application, mechanical/electrical systems, and problem‑solving skills.
• Experience conducting meetings and managing staff, including hiring, training, development, and performance reviews.
• Enjoy a high‑level, hands‑on environment emphasizing deadlines and customer service.

What We Offer

• Comprehensive medical, dental, and vision coverage available in the first full month.
• Generous paid time off, paid holidays, and floating holidays.
• Company‑paid life insurance, short‑term and long‑term disability.
• 401(k) with employer match.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary benefits including supplemental life and critical illness coverage.
• Employee discounts for you and your immediate family.
• Competitive compensation with annual performance reviews.

Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) is required before hiring.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Resumes submitted to any employee without a prior written agreement will be considered unsolicited and become the property of DH Pace Company, Inc. No phone calls or emails will be accepted.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)