Operations Manager - Memphis, TN

Empire Distributors; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Empire Distributors seeks an Operations Manager to direct the Memphis Distribution Center, overseeing inventory, staff, safety, and logistics to ensure efficient and compliant DC operations.

The role requires coordinating with sales, managing staffing, and maintaining high standards of accuracy and customer service in a fast-paced environment.

Qualifications

• Bachelor's degree or 1–2 years related experience; or equivalent combination of education and experience.
• Knowledge of order processing systems and SAP Business software.
• Forklift operation or related safety training is a plus.

Responsibilities

• Oversee inbound and outbound inventory and keep inventory current and accurate.
• Supervise receiving, put-away, order picking, loading, and delivery to customers.
• Ensure minimal product damage, safety, inventory control, and high customer satisfaction.
• Inspect distribution center and equipment; coordinate maintenance and repairs.
• Lead the Location Safety Team.
• Plan and execute periodic physical inventories.
• Interview, hire, train, discipline, and evaluate DC teammates; manage staffing and performance.
• Train teammates in forklift operation and enforce safety standards.
• Approve time worked and time off for all DC teammates.
• Direct salvage of damaged product and report outcomes.
• Provide daily/weekly reports and communicate with Sales on orders/deliveries.

Education

Bachelor's degree or equivalent

Tools

Internet Explorer

Microsoft Excel

Microsoft Word

Order processing systems

RF scanners

SAP Business software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager - Memphis, TN

Regular Full-Time Officer/Manager Memphis, Memphis, TN, US

Summary

Directs the activities of the Memphis Distribution Center by performing the following duties personally or through the Distribution Center Supervisor, Warehouse Workers and Delivery Drivers.

Essential Duties and Responsibilities

• Oversee all inbound and outbound inventory, the handling and disposition of materials, keeping inventory current and accurate.
• Supervise receiving, put-away, order picking, loading, and the delivery of products to customers.
• Ensure minimal product damage, safety, inventory control, and a high level of customer satisfaction and service.
• Inspect physical condition of the Distribution Center and all equipment on a regular schedule, ensuring all conditions and equipment are safe and orderly. Coordinate the maintenance and repair of building, equipment and grounds.
• Lead the Location Safety Team.
• Plan and execute periodic physical inventories.
• Interview, hire, train, discipline, and evaluate the performance of DC teammates, maintaining specified staffing levels and performance and safety standards.
• Train and certify teammates in proper use for forklifts and other equipment. Enforce safety standards for all equipment usage in accordance with OSHA and Company standards and policies.
• Approve time worked and time off for all DC teammates.
• Direct salvage of damaged product.
• Provide daily and/or weekly reports as required.
• Communicate with Sales Department on any delayed and/or undelivered orders and to establish special and holiday delivery routes.
• Conferring with other department heads to ensure coordination of Distribution Center activities and functions of other departments.
• Continually review work practices and procedures to ensure efficiency and effectiveness and safety of all operations.

Supervisory Responsibilities

Manage the Distribution Center Supervisors who supervise the PM Warehouse Workers in the Distribution Center. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervise all AM Warehouse Workers and Delivery Drivers. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Internet Explorer; Microsoft Excel Spreadsheet software; Microsoft Word-Word Processing software; Order processing systems; RF scanners; and SAP Business software.

Certificates, Licenses, Registrations

• Forklift Certificate
• Valid Driver License with F Endorsement
• Automobile insurance - 100/300/50 minimum limits of liability

Empire is proud to be an equal opportunity employer and a drug free workplace. We are committed to ensuring that all employment decisions are made on the basis of qualification, merit, and business need; without regard to race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status or any other basis covered by appropriate law.