Operations Manager (Manufacturing)

FedEx Office and Print Services; Teterboro (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

FedEx Office and Print Services in New Jersey seeks a Digital Print Manager to oversee Tier 1 production, coordinate cross-functional teams, and align manufacturing with business goals.

Responsibilities include optimizing labor, equipment, and processes to achieve on-time delivery, quality standards, and cost efficiency; lead safety and OSHA compliance; drive continuous improvement. The role reports to Manufacturing Operations.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years of leading a high-volume manufacturing environment with supervisory experience required.
• Lean manufacturing knowledge preferred.

Responsibilities

• Direct supervision of team members in a manufacturing plant.
• Hire, train and evaluate staff; conduct performance appraisals and wage/promotions discussions.
• Enforce SOPs and audits; ensure compliance and safety standards.
• Improve labor utilization and reduce costs through efficient use of labor, equipment, facilities and materials.
• Plan, organize and direct manufacturing and maintenance operations to meet production schedules and quality standards.
• Lead manufacturing strategies to support company initiatives and drive continuous improvement.

Skills

Team leadership

Hiring

Training and coaching

Performance management

SOP compliance

Cost reduction

Labor optimization

Safety management

Education

Bachelor's degree or equivalent experience

Job description

POSITION SUMMARY:

The Digital Print Manager - Tier 1 is responsible for successfully overseeing the production and distribution of orders forwarded to the Tier 1 plant from FedEx Office center locations or other channels (e-commerce, etc.); coordinate facility management to include supervision of team members; managing the business financials to varying demands; and ensuring overall business objectives are met.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Direct supervision of team members in manufacturing plant, including responsibility for:
• Hiring of team members and monitoring new hire orientation procedures
• Training and evaluating the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals and making recommendations for wage increase and promotions, when applicable; ensuring execution on all people related initiatives (i.e. bench planning, climate survey follow up)
• Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employment
• Ensuring compliance with Standard Operating Procedures (SOP) and company audits, as immediate supervisor of team members
• Ensuring a positive customer experience, to include business partners in the retail network
• Plan, organize and direct the manufacturing and maintenance operations which ensure the most effective return on assets
• Manage processes to minimize manufacturing costs through effective utilization of labor, equipment, facilities, materials, and capital
• Meet business objectives and productions schedules while ensuring product standards that will exceed our customers' expectations
• Lead manufacturing strategies and action plans to ensure that the facility supports strategic initiatives
• Accountable for problem solving and cost reduction
• Improve labor utilization within existing departments and processes
• Maintain and improve safety to ensure OSHA compliance standards are met
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor's degree or equivalent experience
• 3+ years of leading a high-volume manufacturing environment, including 3+ year of prior progressively responsible supervisory experience required
• Lean manufacturing knowledge preferred