Lead Print Production Operator

FedEx Group; Coppell (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

FedEx Office in Coppell, TX is seeking a Production Lead Coordinator to oversee production, quality, and shipping across all work streams. You will supply print-ready files and detailed orders to the production team and assist the Assistant Manager in managing workflows to ensure on-time, high-quality output.

Ideal candidates have 2+ years in high-volume manufacturing or quality control, with preference for FXO products and commercial print environments.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Experience in FXO products/services and commercial print environment is a plus.

Responsibilities

• Intake, track and log production jobs for all work streams.
• Provide print ready production files and order details.
• Provide order scheduling and routing information to Production team members.
• Ensure adequate inventory is available to produce requested orders.
• Responsible for ensuring quality during and after production processes.
• Coordinate shipping of all customer orders.
• Provide customer service with minimal supervision and problem-solve customer solutions.
• Assist in training plant team members.

Skills

Production coordination

Customer service

Print production

Shipping coordination

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

POSITION SUMMARY:

The Production Lead Coordinator, Manufacturing is required to perform multiple functions within all work streams of the manufacturing plant, including the ability to perform all functions of the Production Operator, Manufacturing. Primarily, the Production Lead Coordinator, Manufacturing will coordinate and monitor all production, quality, and shipping processes. The Production Lead Coordinator, Manufacturing is responsible for providing the production team members with print ready files and order details to ensure Done Right and On Time production output. The Production Lead Coordinator, Manufacturing will assist the Assistant Manager, Manufacturing, in managing, monitoring, and facilitating production processes in all work streams.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Intake, track and log production jobs for all work streams
• Provide print ready production files and complete order details
• Provide order scheduling and routing information to Production team members
• Ensure adequate inventory is available to produce requested orders
• Responsible for ensuring quality during and after production process
• Ensure cross shift communication
• Coordinate shipping of all customer orders
• Provide customer service, including anticipating needs, suggesting alternatives and problem-solving customer solutions, with a minimum amount of supervision
• Assist in the training of plant team members
• Collate, sort and organize customer orders
• Follow instructions of supervisors and assist other team members in performing plant functions
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent education
• Bachelor’s degree preferred
• 2+ years of high-volume manufacturing or quality control experience
• Prior experience of FXO products & services offerings preferred
• Commercial print environment experience preferred

ESSENTIAL FUNCTIONS:

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

For details on our comprehensive benefits, click here.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [e-mail].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here.