Operations Manager: Lead Teams, Drive Safety & On‑Time Delivery

Amazon Inc.; Elmwood (LA); Presencial; USD 91.000 - 137.000; Jornada completa

Descripción de la vacante

Amazon.com Services LLC in Elmwood, LA seeks an Operations Manager to lead a salaried and hourly team, driving safety, quality and performance while improving productivity through data-driven decisions.

You will guide a multi-site workflow across First mile, Middle mile and Last mile, ensuring on-time delivery and strong customer service, with cross-functional collaboration across Safety, Engineering, Loss Prevention, QA and HR.

Formación

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsabilidades

• Lead salaried and hourly workforce with focus on safety, quality, attendance and performance.
• Build and execute productivity plans through forecast reviews and load balancing.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Manage safety, quality, productivity, and customer delivery promises.
• Lift up to 49 pounds and stand/walk up to 12 hours during shifts.

Conocimientos

Employee management

Performance management

Leadership

Educación

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Descripción del empleo

Amazon.com Services LLC in Elmwood, LA seeks an Operations Manager to lead a salaried and hourly team, driving safety, quality and performance while improving productivity through data-driven decisions.

You will guide a multi-site workflow across First mile, Middle mile and Last mile, ensuring on-time delivery and strong customer service, with cross-functional collaboration across Safety, Engineering, Loss Prevention, QA and HR.