Operations Manager: Lead Teams, Drive Efficiency & Safety

Amazon Inc.; Murfreesboro (TN); On-site; USD 82,000 - 123,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Murfreesboro, TN is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while ensuring on-time delivery to the right location through data-driven decisions.

You will mentor your team, manage large-scale projects with site and regional impact, and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or 2+ years Amazon experience (blue badge/FTE) or equivalent.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews and load balancing
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet objectives

Skills

People management

Performance metrics

Lean techniques

Analytical skills

Problem solving

Customer service

Communication skills

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Murfreesboro, TN is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while ensuring on-time delivery to the right location through data-driven decisions.

You will mentor your team, manage large-scale projects with site and regional impact, and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives.