Operations Manager: Lead Teams, Boost Efficiency & Delivery

Amazon Inc.; Port Reading (NJ); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in New Jersey is seeking an Operations Manager to lead and develop a team of salaried and hourly associates, driving safety, quality, attendance, and performance while delivering on-time customer orders.

You will manage cross-functional partnerships, implement productivity plans, and mentor staff across shifts, with a focus on data-driven improvements and scalable processes.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.

Skills

People management

Leadership

Analytical thinking

Data-driven decisions

Education

Bachelor's degree or equivalent

Master's degree

Job description

Amazon.com Services LLC in New Jersey is seeking an Operations Manager to lead and develop a team of salaried and hourly associates, driving safety, quality, attendance, and performance while delivering on-time customer orders.

You will manage cross-functional partnerships, implement productivity plans, and mentor staff across shifts, with a focus on data-driven improvements and scalable processes.