Operations Manager | Lead Team & Guest Experience

Gattitown; Lexington (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance

Vacation

Sick pay

Free meals

Continued education

Schedule flexibility

Job summary

Gattitown in Lexington is seeking an Operations Manager to manage a team and ensure efficient operations in our family entertainment center. With responsibilities including team development and guest service, the role offers a fast-paced environment.

Ideal candidates should be at least 21 years old with 2+ years of hospitality management experience, showcasing polished communication skills. Competitive pay and benefits such as flexible scheduling and continued education are provided.

Qualifications

• Must be 21 years of age or older.
• 2+ years of experience in restaurant/hospitality management preferred.
• Polished oral and written communication skills required.

Responsibilities

• Develop and inspire a team of 20-30 hourly employees to exceed guests’ expectations.
• Ensure positive guests’ experiences in a family-friendly environment.
• Engage team members through recruiting, hiring, training, and executing responsibilities.
• Cultivate teamwork and a positive work environment.

Skills

Leadership

Guest service

Communication

Job description

Gattitown in Lexington is seeking an Operations Manager to manage a team and ensure efficient operations in our family entertainment center. With responsibilities including team development and guest service, the role offers a fast-paced environment.

Ideal candidates should be at least 21 years old with 2+ years of hospitality management experience, showcasing polished communication skills. Competitive pay and benefits such as flexible scheduling and continued education are provided.