Operations Manager — Insurance Team Lead (El Paso)

Mark Chavira - State Farm Agent; El Paso (TX); On-site; Full time

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Opportunity for advancement

Ideal Candidate

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, whether it’s making customers feel understood while confidently recommending solutions, or helping team members with processes, plans and standards.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: El Paso, TX 79938

An Operations Manager coordinates office processes, maintains workflow efficiency, and contributes to overall team success.

Responsibilities

• Manage daily operational tasks and scheduling.
• Support data tracking and performance reporting.
• Assist in customer outreach and engagement activities.
• Collaborate with the agent to implement operational plans.
• Ensure documentation accuracy and compliance standards are met.

Qualifications

• Experience in office or business operations preferred.
• Detail-oriented with strong organizational skills.
• Ability to multitask and communicate effectively.
• Must be able to obtain applicable state licenses.