Operations Manager State Farm Agent Team Member

State Farm; Cathedral City (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Profit sharing

Vision insurance

Wellness resources

Job summary

A leading insurance provider seeks an Operations Manager to enhance office efficiency and team success in Cathedral City. The ideal candidate will have experience in business operations, strong organizational skills, and the ability to multitask effectively. Responsibilities include managing daily tasks, supporting performance reporting, and ensuring compliance. Join a dedicated team that values community service and personal growth, and help protect what matters most to customers.

Qualifications

• Experience in office or business operations.
• Must be able to obtain applicable state insurance licenses.
• Ability to multitask and communicate effectively.
• Experience in a sales environment with a proven track record of achieving goals.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Manage daily operational tasks and scheduling.
• Support data tracking and performance reporting.
• Assist in customer outreach and engagement activities.
• Collaborate with the agent to implement operational plans.
• Ensure documentation accuracy and compliance standards are met.

Skills

Detail-oriented

Strong organizational skills

Effective communication

Ability to multitask

Sales experience

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance
• Wellness resources

Who We’re Looking For:

• You’re the person people call first when life goes sideways – calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, whether it’s making customers feel understood while confidently recommending solutions, or helping team members with processes, plans and standards.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 67850 Vista Chino Ste 106, Cathedral City, CA 92234

At Phil Goodge’s State Farm office, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you’re looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

An Operations Manager coordinates office processes, maintains workflow efficiency, and contributes to overall team success.

Responsibilities

• Manage daily operational tasks and scheduling.
• Support data tracking and performance reporting.
• Assist in customer outreach and engagement activities.
• Collaborate with the agent to implement operational plans.
• Ensure documentation accuracy and compliance standards are met.

Qualifications

• Experience in office or business operations.
• Detail-oriented with strong organizational skills.
• Ability to multitask and communicate effectively.
• Experience in a sales environment with a proven track record of achieving goals.
• Must be able to obtain applicable state insurance licenses.