Operations Manager in Cleveland

Energy Jobline ZR; Cleveland (OH); Presencial; USD 60.000 - 85.000; Tempo integral

Resumo da vaga

AS AND CLEANINGS is seeking an Operations Manager to lead day-to-day cleaning operations in Cleveland, OH. You will build and manage a high-performing team, ensure quality standards, and optimize processes to drive efficiency.

The ideal candidate has 2+ years in operations leadership within service industries, strong organizational skills, and excellent communication for client relations and staff coordination. This on-site role offers growth in a fast-paced environment.

Qualificações

• 2+ years of operations management experience in cleaning, facilities, or service sectors.
• Strong leadership and team management abilities with hands-on approach.
• Excellent organizational and time management skills.
• Clear communication with clients and staff; able to coordinate schedules.
• Proficiency with scheduling software, basic computer applications, and reporting tools.

Responsabilidades

• Oversee daily cleaning operations to ensure quality and client satisfaction.
• Recruit, train, and supervise field staff and cleaning crews.
• Monitor performance, conduct quality checks, and drive improvements.
• Manage inventory, equipment maintenance, and vendor relations.
• Serve as primary client contact and resolve issues promptly.
• Develop processes to improve efficiency and productivity.
• Track KPIs and report operational outcomes.

Conhecimentos

Operations management

Leadership

Organizational skills

Communication

Time management

Staff coordination

Ferramentas

Scheduling software

Reporting tools

Basic computer apps

Descrição da vaga

Job DescriptionJob DescriptionAbout the Role:AS AND CLEANINGS is looking for a driven and detail-oriented Operations Manager to join our growing team in Cleveland, OH. This is an exciting opportunity to lead day-to-day operations, build a high-performing team, and make a real impact in a fast-paced service environment. If you thrive on organization, efficiency, and leadership — we want to hear from you!

Responsibilities:

• Oversee and manage daily cleaning operations to ensure quality standards and client satisfaction
• Recruit, train, schedule, and supervise field staff and cleaning crews
• Monitor job performance and conduct regular quality control inspections
• Manage supply inventory, equipment maintenance, and vendor relationships
• Serve as a primary point of contact for client communications and issue resolution
• Develop and implement operational processes to improve efficiency and productivity
• Track key performance metrics and report on operational outcomes

Requirements:

• 2+ years of operations management experience, preferably in cleaning, facilities, or a service-based industry
• Strong leadership and team management skills with a hands-on approach
• Excellent organizational and time management abilities
• Solid communication skills for client relations and staff coordination
• Proficiency with scheduling software, basic computer applications, and reporting tools
• Valid driver's license and reliable transportation
• Ability to problem-solve quickly and work effectively in a fast-paced environment

About Us:AS AND CLEANINGS is a trusted cleaning services provider proudly serving the Cleveland, OH area. We've built our reputation on reliability, attention to detail, and a commitment to leaving every space spotless. Our team is our greatest asset, and we foster a supportive, growth-oriented workplace where hard work is recognized and rewarded.