Operations Manager I: Lead Operations & Quality

Aramark; Washington (District of Columbia); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) retirement savings

Paid time off including parental leave

Job summary

Aramark is seeking an Operations Manager I to supervise entry‑level staff and optimize processes to maximize productivity and quality. You will allocate budget and resources to meet client expectations while ensuring safe, compliant operations.

The role requires 3–5 years of experience, a high school diploma (bachelor’s preferred), and the ability to work independently. A valid driver’s license and DOT awareness are also needed. This is a salaried, full‑time position based in Washington, DC.

Qualifications

• At least 3–5 years of relevant experience in the related field.
• Requires High School diploma or equivalent experience. Bachelor’s degree preferred.
• Must be able to work efficiently and independently.
• Requires ability to solve unique and complex problems that have a broad impact on the business in both the short and long term.
• Must have the ability to multi-task, as success in this role will be defined as being able to think quickly and adjust/adapt as necessary to accomplish goals.
• Excellent leadership and communication skills, assisting the team on inquiries and concerns, as well as resolving production complaints.
• Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.
• Ability to respond quickly to changing demands.
• Strong customer service principles and practices are required.
• Must have the ability to influence without having direct authority.
• The ability to deal with internal and external stakeholders, to include various levels.

Responsibilities

• Monitor and drive day to day operations
• Manage payroll using company software system.
• Manage quality improvement initiatives for areas of responsibility and ensure compliance with regulatory standards.
• Responsible for staffing, performance management, training, and resource planning
• Lead document management activities to ensure policies and procedures are followed and practices comply with regulations.
• Manage quality improvement initiatives for areas of responsibility and ensure compliance with regulatory and safety standards.

Skills

Leadership

Multi-tasking

Communication

Customer service

Problem solving

Driver's license

Education

High School diploma

Bachelor’s degree preferred

Job description

Aramark is seeking an Operations Manager I to supervise entry‑level staff and optimize processes to maximize productivity and quality. You will allocate budget and resources to meet client expectations while ensuring safe, compliant operations.

The role requires 3–5 years of experience, a high school diploma (bachelor’s preferred), and the ability to work independently. A valid driver’s license and DOT awareness are also needed. This is a salaried, full‑time position based in Washington, DC.