Operations Hourly Supervisor: Lead Teams, Drive Quality & Growth

Aramark Corporation; Northern, New York (KY, NY); Hybrid; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Work-life resources

401(k)

Parental leave

Disability coverage

Job summary

Aramark Corporation seeks an Hourly Supervisor to enhance profitability and deliver top-tier customer service while maintaining safety, sanitation, quality, and consistency. The role focuses on driving sales and controlling costs with attention to staffing and operational standards.

The position involves supervising daily operations, adhering to labor and production cost controls, and leading teams to meet service goals across shifts.

Qualifications

• 3-5 years of relevant experience.
• Current Certifications as needed.

Responsibilities

• Controls labor costs by supervising daily staffing levels and driving efficiency.
• Retains control of production costs, supply costs, and inventory by adhering to SOPs.
• Audits service and quality on a regular basis.
• Follows established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Manages day-to-day employee issues professionally and per Aramark policies.
• Supports training programs to develop guest service skills and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Ensures accurate adherence to Aramark's time and attendance procedures.
• Ensures staffing levels align with guidelines and adjusts daily as needed.
• Trains all employees per company safety, health, and sanitation standards.

Skills

3-5 years experience

Job description

Aramark Corporation seeks an Hourly Supervisor to enhance profitability and deliver top-tier customer service while maintaining safety, sanitation, quality, and consistency. The role focuses on driving sales and controlling costs with attention to staffing and operational standards.

The position involves supervising daily operations, adhering to labor and production cost controls, and leading teams to meet service goals across shifts.