Operations Manager - Home Health Agency

Five Star Home Health Care LLC; Chantilly (VA); Presencial; USD 65.000 - 75.000; Jornada completa

Descripción de la vacante

Five Star Home Health Care LLC in Virginia is seeking an Operations Manager to lead daily operations, drive efficiency, and deliver exceptional patient care. You will oversee scheduling, staffing, and workflows, acting as a central link between patients, caregivers, clinicians, physicians, and leadership.

In this hands-on role, you will identify operational barriers, prioritize tasks, and collaborate across clinical and administrative teams to improve processes and patient satisfaction.

Formación

• Experience in home health or a healthcare setting preferred.
• Strong organizational, communication, and problem-solving skills.
• Experience coordinating daily operations, staffing, or scheduling.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Strong interpersonal skills and the ability to collaborate across multidisciplinary teams.

Responsabilidades

• Oversee daily operational activities to ensure efficient delivery of home health services
• Coordinate scheduling, staffing, and operational workflows across the organization
• Identify and resolve operational barriers impacting patient care and service delivery
• Serve as a central point of communication between patients, caregivers, clinicians, physicians, and office leadership
• Monitor outstanding operational tasks, prioritize competing needs, and ensure timely resolution
• Partner with clinical and administrative leadership to improve processes and operational performance
• Respond to patient and family inquiries when clinical staff are unavailable
• Monitor service delivery and identify opportunities to improve efficiency, communication, and patient satisfaction

Conocimientos

Operations leadership

Staff coordination

Problem solving

Communication

Interpersonal skills

Descripción del empleo

Salary Range: $65,000.00 To $75,000.00 Annually

Brand new position! Lead daily operations. Drive efficiency. Make an impact.

What You'll Do

• Oversee daily operational activities to ensure efficient delivery of home health services
• Coordinate scheduling, staffing, and operational workflows across the organization
• Identify and resolve operational barriers impacting patient care and service delivery
• Serve as a central point of communication between patients, caregivers, clinicians, physicians, and office leadership
• Monitor outstanding operational tasks, prioritize competing needs, and ensure timely resolution
• Partner with clinical and administrative leadership to improve processes and operational performance
• Respond to patient and family inquiries when clinical staff are unavailable
• Monitor service delivery and identify opportunities to improve efficiency, communication, and patient satisfaction

You'll Thrive Here If You

• Enjoy solving problems and keeping complex operations running smoothly
• Take ownership and follow through on important operational priorities
• Excel at coordinating people, schedules, and competing demands
• Prefer a hands-on leadership role where you can make an immediate impact
• Enjoy working across clinical and administrative teams
• Believe exceptional patient care starts with exceptional operational coordination

Qualifications

• Experience in home health or a healthcare setting preferred
• Strong organizational, communication, and problem-solving skills
• Experience coordinating daily operations, staffing, or scheduling
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Strong interpersonal skills and the ability to collaborate across multidisciplinary teams

Why This Role Is Different

Home health care requires more than great clinicians. It requires strong operational leadership behind every patient visit. As Operations Manager, you'll play a central role in keeping teams connected, schedules running smoothly, and patient needs addressed. You'll work directly with clinical and administrative leadership to solve problems, improve workflows, and drive a better experience for patients and staff. If you're an organized, solutions-oriented leader who thrives on making things happen, we'd like to talk with you.