Operations Manager - Holiday Inn Express - Ardmore

Integral Hospitality Solutions, LLC; Ardmore (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

Integral Hospitality Solutions, LLC is seeking an Operations Manager for the Holiday Inn Express in Ardmore, OK. The ideal candidate will have IHG experience, strong customer service skills, and a hands-on leadership style.

This position requires a focus on training team members and managing the hotel's budget effectively, as well as flexibility in working hours, including nights and weekends.

Qualifications

• Front Desk and Housekeeping experience; IHG experience strongly preferred.
• Accessible at all times by cell phone.
• Available to work flexible schedule including nights and weekends.
• Ability to train and lead employees with a track record of motivating team members for optimal performance.

Responsibilities

• Take the Holiday Inn Express to the next level through hands-on leadership.
• Strengthen the property team with a focus on training.
• Closely monitor top line revenue and control expenses for profitability.

Skills

Customer service skills

Financial leadership

Excellent communication skills

Organizational skills

Tools

Opera

Holidex

Job description

The 80‑room Holiday Inn Express – Ardmore, OK, is looking for a hand‑on leader to become part of the team and take this beautiful property to the next level! Located just off Highway I‑35, the Holiday Inn Express & Suites in Ardmore, OK is centrally located between Dallas and Oklahoma City.

The hotel will benefit from a leader with IHG experience, strong customer service skills and a management style that includes detailed involvement with daily operations. The property team will be strengthened through a focus on training and attention to building structure in each department. Closely monitoring the top line revenue and controlling expenses will be key to profitability. The Operations Manager will receive strong support and direction from the General Manager.

Requirements

• Front Desk and Housekeeping experience; IHG experience strongly preferred
• Experience with Opera / Holidex
• Accessible at all times by cell phone
• Available to work flexible schedule including nights and weekends
• Represent the hotel in a professional manner in both appearance and actions
• Excellent communication skills – verbal and written
• Attention to detail and great organizational skills
• Financial leadership to manage the hotel's budget
• Ability to train and lead employees with a track record of motivating team members for optimal performance