Operations Manager - Fulfillment & Team Leader

Amazon Inc.; Florida; On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

RSUs

Job summary

Amazon.com Services LLC in Florida is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance and performance across shift cycles.

You will drive productivity through data-driven decisions, coordinate with Safety, Engineering, and HR, and align operations with customer delivery promises, while adapting to varying workflows at different sites.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to meet business objectives.
• Lift up to 49 pounds and stand/walk for up to 12 hours during shifts.
• Work in variable temperatures and weather at delivery stations.

Skills

People management

Performance metrics

Lean / Six Sigma

Analytical skills

Communication

Education

Bachelor's degree or equivalent

Tools

Lean tools

Six Sigma

Kaizen

Job description

Amazon.com Services LLC in Florida is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance and performance across shift cycles.

You will drive productivity through data-driven decisions, coordinate with Safety, Engineering, and HR, and align operations with customer delivery promises, while adapting to varying workflows at different sites.